Sweet Stop review for Marsello: Omnichannel Loyalty
March 19, 2023
Fine until you get invoiced, expecting $99 and got nailed with $370 instead because apparently physical Shopify POS locations are counted as "sites". Using the same API to access the same customer information, yet trying to rip people off by charging triple? Hard pass. Starting a small business and these guys just destroyed our first month's profits.
Hi team, That's really unfortunate to hear you were surprised by the pricing. We strive to provide a fair and transparent pricing structure to all our customers. We are always looking for ways to improve our services and pricing, and your feedback is very much appreciated. I understand the team was able to resolve this issue and come up with a solution and we're just waiting to hear back. Hopefully, we hear from you soon.