MaxBundle ‑ Product Bundles for Shopify

MaxBundle ‑ Product Bundles

Create bundles, FBT, BOGO & Volume discount to increase AOV.

Rating

4.8

feedback

486

Reviews

chart

#411

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    32%
  • Less than a day
    31%
  • Less than a month
    22%
  • Less than a year
    12%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify App are quite mixed. While many users praise its simplicity, ease of use, and helpful features, there are negative reviews regarding the sudden switch to a paid setup, issues with handling customer orders, and lack of responsiveness from the support team. Some users appreciate the constant updates and useful features, while others feel frustrated by the limitations imposed on existing users and the pricing structure. Overall, the app seems to have a good set of features but needs improvement in terms of customer support and pricing transparency.

Highlights

Mixed reviews with praise for simplicity and ease of use
Sudden switch to paid setup and lack of responsiveness from support team
Positive feedback on constant updates and useful features
Frustration with limitations for existing users and pricing structure
Issues with handling customer orders and lack of transparency in pricing

Rating Breakdown

  • 5
    90% (439 ratings)
  • 4
    7% (34 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 84% (410)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 25, 2025

Not only did they switch to a paid setup right before Black Friday, but their app also can't handle customers who add more products to their cart after making a bundle. One day into our Black Friday sale and I've had to deal with more unhappy customers than I deal with in a month. Genuinely wish I could get my money back from this.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to share your experience — I’m truly sorry to hear that this happened, especially during such a crucial sales period like Black Friday. We understand the frustration regarding the pricing change — it wasn’t meant to feel sudden or misleading. For the past 10 days, we’ve been emailing users about the upcoming update, and we also offered a discounted rate for existing customers. Please reach out to our live chat support or email us anytime — we’ve been responding to messages throughout the past few days, and we’re here to help you get things running smoothly again. Thank you again for your support and patience as we continue improving.

1 / 5 Share

Nov. 14, 2025

It was a free app and suddenly became a paid service. I don't see a problem for new customers, but they've blocked the app for existing users to force us to upgrade to a paid plan. Despite requesting to stop receiving updates and support, which I don't need anyway, they refuse to unblock the app I downloaded. I spent time setting everything up three days ago, only to be held hostage by an app that has locked all my access to force me to pay...

Using app

5 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 11, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Store

Truqos

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Simple, Great, easy to use

Using app

25 minutes

Total reviews

1

Average rating

5.0

All reviews

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