TrustedSite ‑ Trust Badges for Shopify

TrustedSite ‑ Trust Badges

Build trust with your visitors and increase sales.

Rating

4.2

feedback

182

Reviews

chart

#405

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    3%
  • Less than a month
    39%
  • Less than a year
    34%
  • More than a year
    19%

Reviews Summary

The reviews for the TrustedSite app are mostly positive, highlighting the ease of implementation, increased trust from visitors, and professional security badge. Users appreciate the quick setup process, friendly support, and the confidence the app brings to their online stores. However, there are some negative reviews mentioning issues with the badge not displaying, slow customer support, billing concerns, and difficulties in changing badge settings.

Highlights

Ease of implementation and setup, professional security badge, increased trust from visitors
Friendly and helpful customer support, quick setup process
Issues with badge display, slow customer support, billing concerns, difficulties in changing badge settings

Rating Breakdown

  • 5
    73% (133 ratings)
  • 4
    6% (11 ratings)
  • 3
    4% (8 ratings)
  • 2
    4% (8 ratings)
  • 1
    12% (22 ratings)

Reviews with Text

  • 98% (179)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 7, 2025

great service!! recommended - thank you Kekoa

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear things are going smoothly. Thanks for the feedback!

1 / 5 Share

July 28, 2025

After entering all the information, the badge lasted a week or two before it stopped showing. It was a leader to get you to upgrade plan…

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to share your feedback. With our free plan, the floating trustmark is displayed for up to 500 website visits each month. Once that limit is reached, the badge temporarily stops showing but will automatically resume displaying at the start of the next month. We hope this helps clarify, and if you have any questions or need help reviewing your account, feel free to reach out to us at care@trustedsite.com. We're happy to help.

1 / 5 Share

July 26, 2025

Still not seeing the trusted badge after a week. I have sent in all information over a week ago.

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for bringing this to our attention, and we sincerely apologize for the delay and inconvenience. We’ve resolved the issue with your account, and the TrustedSite trustmark should now be displaying correctly. One of our team members has also reached out directly to ensure everything is working as expected. If you have any further questions or need assistance, please feel free to contact us anytime at care@trustedsite.com. We’re here to help!

5 / 5 Share

July 11, 2025

This was a fantastic option for my site to utilize. I've had nothing but positive experiences here and plan on continuing to work with Trusted site for the foreseeable future.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words. We’re glad to hear things have been going well and look forward to working with you in the future.

5 / 5 Share

July 9, 2025

Had things up and running in no time, sent email confirmation with screenshots. Greatly appreciated.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear the setup was quick and smooth. Thanks for letting us know.

All reviews

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