TrustedSite ‑ Trust Badges
Build trust with your visitors and increase sales.
Rating
4.6
feedback
787
chart
#441
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the TrustedSite app are mostly positive, highlighting the effectiveness of the trust badges in building customer confidence and increasing sales. Customers appreciate the customer support provided, with specific mentions of helpful representatives like Kekoa. However, there are some concerns raised about the pricing of the app, especially for the paid plans, and issues with the free plan reaching its limits quickly. Some users also mentioned difficulties in customizing the badge's appearance and location on their website.
Highlights
Rating Breakdown
All reviews
Nov. 14, 2024
I added a trust badge to my website, thinking it would help build customer confidence, which it did. However, I was surprised to be charged $348 after only a week, despite having just 130 visitors. For small businesses with lower traffic, the cost feels way too high for the value. While the feature itself is useful, the pricing doesn't seem fair for smaller sites. Thankfully, they refunded my money after I reached out and explained there was a mistake in how I set it up.
Nov. 8, 2024
amazing support team and are quick with dealing with any issues. thank you so much :D
Oct. 25, 2024
Overall the app has been ok but recently when I asked the TS team to disable the banner after I hit my monthly limit the banners started to disapper prematurely before i've hit my limits. I asked TS support to help so they just manually enabled my banners but haven't explained why the banners disappeared and how to prevent the issue. For now I have to keep monitoring my site weekly if the banner has disappeared. I hope TS can do a deep dive and actually address the root cause because this has happened before as well.
Oct. 21, 2024
Trustedsite definitely does what it's intended to do,allow customers to browse knowing that the site they are on is secured. Do wish there was an increased amount of views per month on the free version,but overall is great.
Oct. 18, 2024
Customer support is great, Kekoa helped me get the trusted badge pasted on numerous pages of my website. Very friendly and helpful, everything was completed extremely fast. Thank you Kekoa for helping make sure I had the Trust Badge everywhere I possibly could.
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