TrustedSite ‑ Trust Badges
Build trust with your visitors and increase sales.
Rating
4.6
feedback
790
chart
#400
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the TrustedSite Shopify App are mostly positive, highlighting the app's ability to build customer trust and confidence through trust badges and certifications. Users appreciate the excellent customer support provided by the team, with specific mentions of helpful representatives like Kekoa. The app is praised for its ease of use and effectiveness in enhancing website credibility. However, some users have raised concerns about the pricing, especially for smaller businesses with lower traffic. There are also mentions of issues with the app slowing down websites and difficulties in customization, such as changing the badge's size, location, or color. Despite these drawbacks, the overall sentiment is that TrustedSite is a valuable tool for improving customer trust and security on e-commerce websites.
Highlights
Rating Breakdown
All reviews
Nov. 18, 2024
Nov. 14, 2024
I added a trust badge to my website, thinking it would help build customer confidence, which it did. However, I was surprised to be charged $348 after only a week, despite having just 130 visitors. For small businesses with lower traffic, the cost feels way too high for the value. While the feature itself is useful, the pricing doesn't seem fair for smaller sites. Thankfully, they refunded my money after I reached out and explained there was a mistake in how I set it up.
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