TrustedSite ‑ Trust Badges for Shopify

TrustedSite ‑ Trust Badges

Build trust with your visitors and increase sales.

Rating

4.6

feedback

790

Reviews

chart

#400

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    15%
  • Less than a year
    55%
  • More than a year
    28%

Reviews Summary

The reviews for the TrustedSite Shopify App are mostly positive, highlighting the app's ability to build customer trust and confidence through trust badges and certifications. Users appreciate the excellent customer support provided by the team, with specific mentions of helpful representatives like Kekoa. The app is praised for its ease of use and effectiveness in enhancing website credibility. However, some users have raised concerns about the pricing, especially for smaller businesses with lower traffic. There are also mentions of issues with the app slowing down websites and difficulties in customization, such as changing the badge's size, location, or color. Despite these drawbacks, the overall sentiment is that TrustedSite is a valuable tool for improving customer trust and security on e-commerce websites.

Highlights

Positive customer support and assistance from representatives like Kekoa
Effectiveness in building customer trust through trust badges and certifications
Concerns about pricing, especially for smaller businesses with lower traffic
Issues with app slowing down websites and limitations in customization
Overall, TrustedSite is seen as a valuable tool for enhancing customer trust and security on e-commerce websites

Rating Breakdown

  • 5
    81% (643 ratings)
  • 4
    7% (52 ratings)
  • 3
    3% (23 ratings)
  • 2
    2% (19 ratings)
  • 1
    7% (52 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 12, 2024

Store

SGE

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Excellent

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Using app

21 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 14, 2024

I added a trust badge to my website, thinking it would help build customer confidence, which it did. However, I was surprised to be charged $348 after only a week, despite having just 130 visitors. For small businesses with lower traffic, the cost feels way too high for the value. While the feature itself is useful, the pricing doesn't seem fair for smaller sites. Thankfully, they refunded my money after I reached out and explained there was a mistake in how I set it up.

Store

Nexusni

Using app

About 2 months

Total reviews

2

Average rating

2.5

5 / 5 Share

Nov. 8, 2024

amazing support team and are quick with dealing with any issues. thank you so much :D

Store

yofurn

Using app

Over 1 year

Total reviews

3

Average rating

5.0

All reviews

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