TheVeganKind Supermarket review for TrustedSite ‑ Trust Badges

Aug. 29, 2019

* UK BEWARE* What an absolute waste of time. 1. Give claims they can improve CRO/ROI, but have zero way of tracking it Vs other changes you may be making on your site anyway. 2. V expensive on the face of it - and failed to prove any worth to me. 3. I wasted hours and hours agreeing to an install where i was told it would be "done for me" via a call. I got a call and the rep was off the phone within 60s; ultimately doing some of the install but leaving lots still to be done. Poor experience and clearly just part of a sales funnel. No actual desire to help. 4. I then enlisted my own Team to finalise things so i could be sure the FULL install had been carried out, so that i could monitor Conversion Rates myself and be sure that implementing this system actually was what made the ROI improvements. Time and cost to me. 5. During my own install, i tried to input a £ sign into some text on my profile. This £ sign was not accepted, making all my text look like i am illiterate to my customers, eg "Shipping from 2.99, and only 10 minimum delivery" ("£" sign missing). I was then told that there was simply no way for the system to accept a £ sign?? I am in the UK - being sold a v expensive product, and told my own currency is blocked?????? Stop selling to me if you cannot even display my own currency. Absolutely ridiculous. 6. One of the main features - "identity protection" - is not available in the UK?? But cannot be removed from view to my customers??? So all my customers see that they have "$100,000 identity protection" - but actually then don't. Not only do they not have ANY protection, but the system doesn't even have the ability to display the £ sign? Absolute waste of my time. Thanks for literally nothing.