TrustedSite ‑ Trust Badges

The reviews are overwhelmingly positive, with many merchants saying the app is easy to install, simple to use, and effective at building customer trust and confidence. Users frequently praise the badge/trustmark concept, noting that it makes their store look safer and more credible, and several mention that it helps reassure shoppers and may support sales. Customer support is another major strength, with multiple reviewers highlighting fast, friendly, and helpful assistance from the team, especially when setting up badges or resolving issues. The main negative feedback centers on pricing, free-plan limitations, and reliability concerns. Some merchants feel the app becomes expensive quickly, that the free version is too limited, or that the badge disappears after hitting usage limits, which they describe as misleading or frustrating. A smaller number of reviews mention technical or operational problems such as badges not showing, incorrect reports, slow support responses, difficulty canceling or downgrading, and concerns about hidden fees or unexpected charges. Overall, the app is well-liked for trust-building and support, but some users are wary of cost and plan restrictions.