All reviews

Rating Breakdown

  • 5
    69% (43 ratings)
  • 4
    6% (4 ratings)
  • 3
    5% (3 ratings)
  • 2
    3% (2 ratings)
  • 1
    16% (10 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 14, 2023

Thank you for quick responses and help to solve the problem. I was trying to find a platform which would have easy menu edit, the ability to change font, color, size of the menu. It looks good on the site :)

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Dear, Thank you for your valuable feedback! We work hard to meet the expectations of our clients, providing top-class services and support. I am more than happy to hear we hit the mark for you. Have a great day!

1 / 5 Share

March 6, 2023

I installed it on Dawn theme 8.0, and doesn't work. I'm not able to add the mega menu to my theme. Does this work with this theme?

Using app

40 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Yes, our app is fully tested on the Dawn theme and it's working fine. Maybe there's some special code or feature on your website which is compatible with our app. Therefore, feel free to contact us via the support system inside the app (Click on the Help icon from the left sidebar), and we will check carefully to make sure the app works well on your Shopify store

5 / 5 Share

Nov. 9, 2022

Die Mitarbeiter des Kundenservice sind wirklich klasse. Mir wurde bei jedem Problem geholfen und ich konnte das Menü somit komplett nach meinen Vorstellungen gestalten. Definitiv eine Empfehlung.

Store

Evote

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für die tolle Bewertung! Ich weiß es wirklich zu schätzen, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie weitere Hilfe benötigen! ---- Thank you so much for the awesome review! I really appreciate you taking the time to share your experience with us. Please feel free to contact us if you need further help!

1 / 5 Share

Sept. 14, 2022

La création de menu en elle-même est plutôt sympathique. En revanche, le service client est inexistant et non compétent. 1 semaine d'attente pour résoudre un problème d'insertion du menu sur notre site. Après plusieurs jours, on nous répond qu'ils sont désolés que vous ayez désinstallé l'application alors que ce n'est pas le cas. Puis après encore un jour ou deux d'attente, on nous dit que tout est ok et en ouvrant notre site on se retrouve avec 2 barres de menu l'une sous l'autre. L'original et la leurs. Désinstallation immédiate. Merci pour le temps perdu.

Using app

8 months

Total reviews

5

Average rating

4.0

Developer Reply

Cher, Je suis désolé que l'application n'ait pas tout à fait répondu à vos attentes, vos précieux commentaires nous aideront à améliorer notre produit et notre service. Nous nous efforçons d'obtenir une application de haute qualité et un bon service et tenons compte de vos commentaires pour de meilleures améliorations. N'hésitez pas à partager avec nous d'autres idées Meilleures salutations, ---------------------- Dear, I am sorry that the app didn’t quite match your expectations, your valuable feedback will help us improve our product and service. We strive for high-quality app and good service and definitely consider your feedback for better improvements. Do not hesitate to share with us any further insights Best regards,

5 / 5 Share

June 16, 2022

Fantastic app! Easy to use and install. Easily customisable with lots of drag and drop options. Very responsive customer service that helped me fix an issue quickly. Thank you for creating this app! I highly recommend it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your great review. It is very useful for us and it is also the motivation for our team to continue to improve the application, to provide customers the application with useful features, easy to use, and to bring customers great support service for the duration of using our app We wish you have a successful business have a great day!

5 / 5 Share

May 11, 2022

HOLA A TODOS ME ENCANTA EL DISEÑO DEL MENU ESTOY BASTANTE SATISFECHO CON ESTA APP Y TAMBIEN CON EL SOPORTE ASI QUE 1000 GRACIAS A TODOS LOS QUE HAN COLABORADO.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. It helps us a lot to promote this app to other customers. We also have a great time supporting you. I wish you have a successful business Have a great day! ----- Hola, Muchas gracias por tu revisión. Nos ayuda mucho a promocionar esta aplicación a otros clientes. También nos lo pasamos muy bien apoyándote. Deseo que tengas un negocio exitoso. ¡Qué tengas un lindo día!

2 / 5 Share

April 13, 2022

The overall design looks good and the price is what made me install this App. IMHO, this App is way more complicated than it seems and needs to be. Why just 2 Stars and the uninstall: 2 Stars for the UI, -3 for the UX, the implentation difficulties (where we lost too much time on), as well as the set up and features. I contacted their support because I was unable to properly translate the menu. Their answer was quite short and not helpful at all. According to them I had to contact the developer of the transaltion App (which I did, but even with their help, the problems persisted) I installed the App twice, but finally decided to uninstall it and stop wasting our time on something that clearly isn't meant for our shop (or multi-language shops). I'm using another Mega Menu now that is way easier to use and has integrated translation. It is not free like this one, but it works and support is really really fast and helpful.

Using app

3 months

Total reviews

5

Average rating

4.4

Developer Reply

Thanks for taking your time to write us a detailed review. We appreciate your review and surely will improve our app, as well as our support service. We hope you have a successful business and hope to work with our on our other apps

5 / 5 Share

March 11, 2022

Komplexe App, mit der man individuelle Menüs bauen kann. Hilfsbereiter Service. Deutsche Erklärungen wären allerdings hilfreich.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. It helps us a lot to promote this app to other customer. I wish you have a successful business Have a great day ----- Hallo, Vielen Dank für Ihre Bewertung. Es hilft uns sehr, diese App bei anderen Kunden zu bewerben. Ich wünsche Ihnen ein erfolgreiches Geschäft Ich wünsche ihnen einen wunderbaren Tag

5 / 5 Share

March 9, 2022

muito bom o app, rápido e dinâmico para a customização . Parabéns. Fiquei muito satisfeito em poder usar o Drag DROP, não conhecia e mesmo surpreendeu na qualidade, o suporte técnico e atendimento muito bom . :-)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Olá, Muito obrigado para sua revisão. Sim, gastamos muito tempo criando a funcionalidade Arrastar e Soltar e fazendo com que ela funcione sem problemas porque achamos que isso ajudará os comerciantes a criar seus menus com facilidade. Fico feliz em ver que surpreendê-lo. Obrigada. Desejo que você tenha um negócio de sucesso Tenha um ótimo dia ----- Hello, Thank you very much for your review. Yes, we spend a lot of time building Drag & Drop functionality and making it work smoothly because we think it will help merchants to build their menus easily. I'm happy to see that surprise you. Thank you. I wish you have a sucess business Have a great day

5 / 5 Share

March 7, 2022

I've been setting up a site and found this mega menu to be easy to use, and when I did have an issue the support was quick and easy to deal with, they fixed my issue within hours. 5 star product, 5 star support

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your great review :) We also have a great time while supporting you Have a nice day!

5 / 5 Share

Sept. 19, 2023

The main menu is where it all starts! Mega Menu Pro is the best solution! With an easy-to-use and intuitive interface, creating the perfect Mega Menu is a breeze. The result is a beautiful, user-friendly header that conveys the look and feel of your brand. The customer service is top-notch! The team goes above and beyond for their customers. They deserve our support! Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your great review. We're also happy to support you. Have a great day!

5 / 5 Share

Feb. 13, 2022

I love the app. But for the past 2 days have been getting an error when trying to save. "Unknown error"

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

I'm so sorry for the trouble you got while using our app. I would like to notice that the unknow error is solved, now you can enjoy the app

5 / 5 Share

Feb. 12, 2022

Is an excellent app, but since yesterday I haven't been able to save the changes on the menu. I get the error "Unknown error! Please try again later" ¿What could be the problem?

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

I'm so sorry for the trouble you got while using our app. I would like to notice that the unknow error is solved, now you can enjoy the app

5 / 5 Share

Feb. 10, 2022

I am so satisfied with this app! I needed the help to get this to be centered, and they helped me promptly. It was very helpful!!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your great review. We're also happy while helping you. Have a great day!

5 / 5 Share

Jan. 26, 2022

We use this app for our main navigation menu, it was very easy to build and use. We did have a few teething problems but we contacted the app support and after allowing access to our store the developer fixed all issues we were having and got the menu to look how we wanted on our store. This is a great app for free, the free apps from this developer are so good the paid apps they offer must be amazing value for money.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

We are delighted to read your review. We always doing our best to create the most easy use and helpful app with the best support service. Your review has given us great encouragement. Thank you very much

4 / 5 Share

Jan. 25, 2022

The menu is not reflected directly, but I am very happy because I was looking for this to put contact in another menu and with this app I can do it. It works for me with css code. But it is very easy and you can put it wherever you want. Thank you!!

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking your time to write us a review. It helps us a lot to improve our app and support service. If you need any further help, feel free to contact us anytime. Have a great day!

5 / 5 Share

Jan. 14, 2022

Many different ways to customize the menu available to suit your needs, and excellent customer support to help with any requests!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

That's an awesome feedback, thank you so much :) Have a great day!

5 / 5 Share

Jan. 14, 2022

Funktioniert wunderbar, toller Service, der nach anfänglichen Schwierigkeiten das Menü für uns zum Laufen brachte. Sehr freundlich. Lohnt sich.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your great review. If you need any further help, feel free to contact us anytime. We're always ready to support you ---- Vielen Dank für Ihre tolle Bewertung. Wenn Sie weitere Hilfe benötigen, können Sie sich jederzeit an uns wenden. Wir sind immer bereit, Sie zu unterstützen

1 / 5 Share

Jan. 9, 2022

The app is nice to use but will not publish to the website, despite following the instruction videos closely. The support is as good as non-existent. We have waited 3 days to get help installing the menu, and it's still not sorted out.

Using app

4 days

Total reviews

32

Average rating

2.3

Developer Reply

Firstly, I'm so sorry for the bad experience you got while using our app. We had 2 days off last weekend, you contacted us for support during that time, so we didn't reply immediately, I'm so sorry for that. On Monday morning, when we came back to work and got your message, we already sent response messages and the support request to access your website but didn't get a reply from you, maybe at that time you already uninstalled our app If you change your mind, feel free to install the app again and we'll assist you if you need any help while using our app Thank you

5 / 5 Share

Dec. 24, 2021

Great app. The mega menu looks great and is easy to use. The loading time is very good and the support helped me with a problem quickly and friendly.

Using app

4 months

Total reviews

6

Average rating

4.8

Developer Reply

That's great, thanks for your great review :)