Teenbaan review for Mercuri SMS & WhatsApp Booking
Jan. 6, 2026
We've been using Mercuri since 2021, starting with our Wix site, and recently migrated to Shopify. The transition was seamless, thanks to their team. Mercuri has transformed how we manage appointments - from automated booking confirmations, reminders and order notifications to recovering abandoned bookings and carts through WhatsApp and SMS. The AI support agents handle common questions like "What are your hours?" and "Can I reschedule?" 24/7, which has significantly reduced no-shows and freed up our staff. Beyond the product itself, the founder has personally worked with us to plan and execute booking campaigns to fill slow periods and re-engage past clients. Excellent product for ecommerce and appointment-based businesses, outstanding support, and a great team.
Store
Teenbaan
Using app
4 months
Thank you so much for being with us since 2021 and for sharing such detailed feedback! We're honored to have supported your journey from Wix to Shopify and thrilled that the migration was seamless. It's wonderful to hear how Mercuri has transformed your eCommerce business and also appointment management - from automated order confirmations and reminders to recovering abandoned bookings & carts via WhatsApp and SMS. Knowing that our AI agents are reducing no-shows and freeing up your staff to focus on what matters most is exactly the impact we aim for.
