Merges ‑ Product Merger
Merges: AI-Powered Product Merger for Shopify
Rating
4.6
feedback
9
chart
#936
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
11%
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Less than a month
44%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising its efficiency in merging products and variants. Many users have highlighted the time-saving aspect of the app, mentioning that it has helped them organize their store and connect products to their ERP system seamlessly. The support team behind the app has also received high praise for their responsiveness and helpfulness in resolving issues. However, some users have suggested improvements such as allowing the default language of product descriptions to be set and setting up automatic redirects for archived product listing URLs.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 24, 2024
If you need an app to merge products this is the one! Super easy to use and saves so much time. Also, their customer support is AWESOME. Some of the best I've spoken to. They're fast, kind, and truly want to help you solve the problem. I'd recommend this app and company to anybody! (Shoutout to Andreas for the help)
June 18, 2024
Although the product didn't work as I needed, the customer service was exceptional. They tried their best to find a fix for me as I was trying to merge hoodies and t-shirt variants with the same design. I appreciate the time they spent to help.
We are happy that our Customer Service team could help and clarify the confusion regarding your shop’s requirements. It became apparent that you were seeking a solution to create bundles of very different products, whereas Merges is specifically designed to merge variants of the same product. Since our app was not intended for your use case, we issued a full refund for your subscription, and our team even went the extra mile by recommending third-party apps that align with your requirements. We are therefore surprised and somewhat disappointed by the 2-star rating you left, considering you uninstalled the app without using it. This is even more difficult for us to understand, given that you took the time to praise the quality of our Customer Service while acknowledging that your use case differed from what Merges addresses. Sincerely
June 15, 2024
Hello, I would say that merges is a very great app to use and I truly appreciate how easy it is to merge my products. My improvements would be, getting all of the images to show up on my website once the products merge and fixing the quantity available issue once products merge. Also, the amount of merges available, if there is an issue, should be given back us so that we can try to remerge the product if there was an issue.
Thank you for your positive feedback and for finding Merges easy to use. We appreciate your suggestions for improvements. The image display and quantity issues are new to us. We tried to reach out to gather more details but haven’t heard back yet. Please contact our support team so we can help further. Thank you for your valuable input.
June 2, 2024
Works very well for merging products and has many smart features. Some suggestions for improvements: * Allow the default language of product descriptions to be set. My Shop is in German and the merged product descriptions always come out in English * Automatically set up redirects so that archived product listing URLs redirect to the new merged product.
Thank you so much for the 5-star review and the valuable suggestions. We have improved the automatic language detection, and it should work correctly now for your German shop. Additionally, we are considering adding a manual language setting to provide more control. The URL redirect feature is on our roadmap, and we are working on implementing it in a future update. Your feedback helps us improve our app, and we appreciate your support!
May 16, 2024
Saved us so much time & effort :) We had a bunch of variants we needed to merge as products, while connecting them to our ERP. This was the exact solution we were looking for! Really fast response-rate as well.
Thank you for your fantastic review! We’re glad Merges saved you time and effort, and provided the solution you needed for merging variants and connecting to your ERP. If you need any further assistance, please feel free to reach out.
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