Merges AI ‑ Merge Products
The reviews are overwhelmingly positive. Merchants consistently praise the app for saving significant time, simplifying the process of merging products and variants, and making large or messy catalogs much easier to manage. Many users say it improves store organization, cleans up product listings, preserves SEO through redirects, and works well for complex catalogs, apparel, footwear, supplements, and large SKU sets. Support is another major strength: reviewers frequently mention fast, friendly, knowledgeable help, with several calling out Andreas and the team for going above and beyond, including custom assistance and quick issue resolution. The main negatives are relatively limited but recurring. A few users mention a learning curve or that the app takes time to understand at first. Some reviewers dislike the credit/subscription model, especially the depletion of free credits, the lack of a free pause option, or the fact that uninstalling can wipe remaining credits. A small number of reviews also note feature gaps or issues such as image display after merging, quantity syncing, language settings for generated descriptions, and wanting more control over redirects or re-merging when something goes wrong. Overall, the app is seen as highly effective, with most criticism focused on pricing mechanics and a handful of refinement requests rather than core functionality.
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This app works great! Our item feed was a disaster with different items for every color, size, shape, you name it. We saved a ton of time. In addition, their support team is very friendly.
Thank you for the kind review. Cleaning up a catalog where every option sits in its own listing is tedious work, so we are glad Merges took that off your plate. Good to hear support was helpful along the way. If anything comes up, we are here to help.
Thanks for the 5 stars! Happy merging. The Merges team
took a while to understand the nuances of the app but now i do its awesome with apparel and footwear consolidation
Thank you for sticking with it and for taking the time to write this. We're really glad it clicked and that it's working well for your apparel and footwear. Thanks also for being honest about the learning curve, that feedback helps us. Our team is working on new help content to make the first steps easier. The Merges team
Our store has a large SKU list and very complicated variants. For a better customer experience and CRO, we found Merges AI, and it is a great find for us to solve our problem. We reached out to support to fast learn about the tools and what best to utilize its features to improve our site. Andreas is the best. He responded quickly and even got on the phone to discuss our business cases and customize the code to create new features to address our issues. This is not what you often find when purchasing an app on the Shopify Marketplace. Andreas and Merges AI will go above and beyond to help you. Please try this app and reach out to his support. You will find the same experience that we had when we needed it most to address our challenges. Go Andreas! and Thanks!!
Thank you, this means a lot. It has been a pleasure working with you over almost two years. Your setup brought some interesting challenges, and I enjoyed solving them together with you. Happy to hear it made a difference for your store. Andreas, founder of Merges
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