Metastock Location Inventory for Shopify

Metastock Location Inventory

Showcase inventory at all your locations to local customers

Rating

1.8

feedback

4

Reviews

chart

#5,027

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. One user had a negative experience with the app, mentioning issues with installation and lack of support from the customer service team. On the other hand, another user praised the excellent support provided by the app. Additionally, there were comments about the app working well when functioning properly and the helpfulness of the support team in resolving theme-related issues. Overall, the app seems to have potential but needs improvement in terms of customer service and responsiveness to user inquiries.

Highlights

Issues with installation and lack of support from customer service
Excellent support provided by the app
App functionality when working correctly
Responsive support team in resolving theme-related issues
Need for improvement in customer service and responsiveness

Rating Breakdown

  • 5
    50% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    25% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 10, 2025

Just downloaded the app using the free trial. I began to use the tutorial video to install the app, you are supposed to enable 2 Metastock apps on your theme. My theme only showed the one app. When I contacted support asking for guidance, they responded that they "didn't have time to build customization on the app" and they suggested I "uninstall the app before I got charged". Not sure how I was needing customization, I just don't think they wanted to assist me.

Using app

9 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 29, 2023

Excellent support. We are very happy with this app.

Using app

10 months

Total reviews

8

Average rating

4.6

3 / 5 Share

Sept. 8, 2023

App is great when working, customer service needs major approving. App isn't currently working correctly and have been trying to contact them for over a week without any response, pretty poor form.

Using app

6 months

Total reviews

2

Average rating

4.0

Developer Reply

Hello, I apologize for the communication issues. Were you using the contact form in the app to try and get ahold of us? If so, I want to look into it because we didn't see any tickets come in for your account. I apologize if it's too late, but if you'd like to email your issue to [email protected] we'd be happy to help resolve any issues you might be having! We appreciate your business and would love to make sure your shop is running smoothly!

5 / 5 Share

Jan. 19, 2023

Top-Notch! This app works perfect - even if you don't have a shopify 2.0 theme. Robert's fast expertise and knowledge with theme code editing did the trick. Not to mention, the privacy policy is up to our standards. Don't delay - download today!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We really enjoyed working with you on this project!

All reviews

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