Metastock Location Inventory for Shopify

Metastock Location Inventory

Showcase inventory at all your locations to local customers

Rating

2.2

feedback

5

Reviews

chart

#11,171

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    40%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mostly positive, highlighting excellent support, top-notch performance, and personalized assistance from the developers. Users appreciate the app's functionality and the efforts made to customize it to fit their specific themes. However, there are concerns raised about the customer service response time, with one user mentioning a lack of communication for over a week when the app wasn't working correctly.

Highlights

Excellent support and personalized assistance from developers
Top-notch performance and functionality
Customization to fit specific themes
Concerns about customer service response time
Lack of communication when app isn't working correctly

Rating Breakdown

  • 5
    60% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    20% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 10, 2025

Just downloaded the app using the free trial. I began to use the tutorial video to install the app, you are supposed to enable 2 Metastock apps on your theme. My theme only showed the one app. When I contacted support asking for guidance, they responded that they "didn't have time to build customization on the app" and they suggested I "uninstall the app before I got charged". Not sure how I was needing customization, I just don't think they wanted to assist me.

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 29, 2023

Excellent support. We are very happy with this app.

Using app

10 months

Total reviews

8

Average rating

4.6

3 / 5 Share

Sept. 8, 2023

App is great when working, customer service needs major approving. App isn't currently working correctly and have been trying to contact them for over a week without any response, pretty poor form.

Using app

6 months

Total reviews

2

Average rating

4.0

Developer Reply

Hello, I apologize for the communication issues. Were you using the contact form in the app to try and get ahold of us? If so, I want to look into it because we didn't see any tickets come in for your account. I apologize if it's too late, but if you'd like to email your issue to appsupport@newmediaretailer.com we'd be happy to help resolve any issues you might be having! We appreciate your business and would love to make sure your shop is running smoothly!

5 / 5 Share

Jan. 19, 2023

Top-Notch! This app works perfect - even if you don't have a shopify 2.0 theme. Robert's fast expertise and knowledge with theme code editing did the trick. Not to mention, the privacy policy is up to our standards. Don't delay - download today!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We really enjoyed working with you on this project!

5 / 5 Share

Aug. 2, 2022

Not only is this app amazing, the developers went wayyyyyy out of their way to make it fit my template. They even wrote some custom code to make the styling match my theme. I don't write many reviews, but these guys deserve it! Thank you for an amazing product.

Using app

6 days

Total reviews

6

Average rating

5.0

All reviews

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