Metastock Location Inventory
The reviews for this Shopify app highlight a mix of positive and negative experiences. On the positive side, one user gave a 5-star rating and praised the excellent support provided by the app. However, another user rated the app 3 stars due to issues with customer service, mentioning a lack of response for over a week when trying to address problems with the app. In contrast, a user who rated the app 1 star expressed frustration with the lack of assistance from support when facing difficulties with app installation and customization, leading to a suggestion to uninstall the app.
Review RSS feed
Just downloaded the app using the free trial. I began to use the tutorial video to install the app, you are supposed to enable 2 Metastock apps on your theme. My theme only showed the one app. When I contacted support asking for guidance, they responded that they "didn't have time to build customization on the app" and they suggested I "uninstall the app before I got charged". Not sure how I was needing customization, I just don't think they wanted to assist me.
Excellent support. We are very happy with this app.
App is great when working, customer service needs major approving. App isn't currently working correctly and have been trying to contact them for over a week without any response, pretty poor form.
Hello, I apologize for the communication issues. Were you using the contact form in the app to try and get ahold of us? If so, I want to look into it because we didn't see any tickets come in for your account. I apologize if it's too late, but if you'd like to email your issue to [email protected] we'd be happy to help resolve any issues you might be having! We appreciate your business and would love to make sure your shop is running smoothly!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.