Metastock Location Inventory
The reviews are mixed, with several users praising the app’s functionality and the quality of support, while others report serious issues with setup and responsiveness. Positive reviews describe the app as working well, even on non-Shopify 2.0 themes, and highlight fast, knowledgeable support that can help with theme code editing. One reviewer also noted that the privacy policy met their standards, which added confidence in the app. On the negative side, some users experienced installation and compatibility problems, especially around theme setup and missing expected app blocks. A few reviews also criticize customer support as unhelpful or unresponsive, with one user saying they were told to uninstall before being charged and another reporting no reply for over a week while the app was not working correctly. Overall, the app seems capable and effective when it works, but support quality and reliability appear inconsistent.
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Just downloaded the app using the free trial. I began to use the tutorial video to install the app, you are supposed to enable 2 Metastock apps on your theme. My theme only showed the one app. When I contacted support asking for guidance, they responded that they "didn't have time to build customization on the app" and they suggested I "uninstall the app before I got charged". Not sure how I was needing customization, I just don't think they wanted to assist me.
Excellent support. We are very happy with this app.
App is great when working, customer service needs major approving. App isn't currently working correctly and have been trying to contact them for over a week without any response, pretty poor form.
Hello, I apologize for the communication issues. Were you using the contact form in the app to try and get ahold of us? If so, I want to look into it because we didn't see any tickets come in for your account. I apologize if it's too late, but if you'd like to email your issue to [email protected] we'd be happy to help resolve any issues you might be having! We appreciate your business and would love to make sure your shop is running smoothly!
Top-Notch! This app works perfect - even if you don't have a shopify 2.0 theme. Robert's fast expertise and knowledge with theme code editing did the trick. Not to mention, the privacy policy is up to our standards. Don't delay - download today!
Thank you so much for the review! We really enjoyed working with you on this project!
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