Metastock Location Inventory
The reviews for this Shopify app are mixed, with both positive and negative feedback. One user had a negative experience with the app, mentioning that they faced issues with installation and received unhelpful support from the customer service team. On the other hand, another user praised the excellent support they received and expressed satisfaction with the app's performance. However, there were also concerns raised about the responsiveness of the customer service team, with one user mentioning a lack of communication for over a week. Overall, the app seems to have potential but may require improvements in customer service and responsiveness to user queries.
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Just downloaded the app using the free trial. I began to use the tutorial video to install the app, you are supposed to enable 2 Metastock apps on your theme. My theme only showed the one app. When I contacted support asking for guidance, they responded that they "didn't have time to build customization on the app" and they suggested I "uninstall the app before I got charged". Not sure how I was needing customization, I just don't think they wanted to assist me.
Excellent support. We are very happy with this app.
App is great when working, customer service needs major approving. App isn't currently working correctly and have been trying to contact them for over a week without any response, pretty poor form.
Hello, I apologize for the communication issues. Were you using the contact form in the app to try and get ahold of us? If so, I want to look into it because we didn't see any tickets come in for your account. I apologize if it's too late, but if you'd like to email your issue to [email protected] we'd be happy to help resolve any issues you might be having! We appreciate your business and would love to make sure your shop is running smoothly!
Top-Notch! This app works perfect - even if you don't have a shopify 2.0 theme. Robert's fast expertise and knowledge with theme code editing did the trick. Not to mention, the privacy policy is up to our standards. Don't delay - download today!
Thank you so much for the review! We really enjoyed working with you on this project!
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