Milkyway Delivery + Returns
Local Delivery & Returns Free App | Try Before You...
Rating
5.0
feedback
8
chart
#5,244
All reviews
Rating Breakdown
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Dec. 25, 2024
Absolutely love milkyway and love these guys that created it. They’re super hands on and have been there to guide me through every little detail since the day I signed up. They’re responsible and so are the drivers.
Nov. 1, 2024
We have recently using Milkyway - Delivery + Returns service and couldn't be happier about it. The chat support is always quick and super responsive, they can arrange a delivery even on the weekend and in the shortest time, even for long distances. We send a lot of packages throughout the week and used to use Uber for that purposes, Milkyway is much more affordable, and the service is great! We don't worry about the recipient not coming to the curb to meet the driver like we used to with Uber deliveries, we don't worry about missing the Uber driver wait time for the pick up like we used to with Uber. With Milkyway, it's a flawless experience every time: nice driver pulls over, goes to get the package from us, delivers to the recipient, pulls over, and makes sure they have it, or follow the instructions (take pictures, leave the package at the specified spot etc). Since we've started using Milkyway, we've suggested a few things/features that we'd like to see/use in the app or on the tracking page, they were all implemented within a few days! It's so fast and easy, so every time we have a need for local delivery, Milkyway is the way to go. Thank you for such a great service! We hope for a long-term relationship and help for the Holiday season insanity we expect to strike in the next few weeks.
Thank you so much for taking the time and share about your experience. We're thrilled to hear that Milkyway has exceeded your expectations and made your delivery experience smooth and stress-free. Our team works hard to ensure responsive support and seamless service, so it’s rewarding to know that these efforts make a difference, especially for your busy weekly schedule. Your feedback on features is incredibly valuable to us, and we’re excited that the improvements we made have been helpful. We look forward to supporting you through the upcoming holiday season and continuing our partnership for the long haul. Thank you again for choosing Milkyway – we're here to make every local delivery fast, affordable, and seamless!
Sept. 27, 2024
We're thrilled with the service and support provided by this app! We're now offering local delivery for our customers within the LA area and also using it to transport inventory from our warehouse to our retail store. Excited to see our customers continue to adopt local delivery.
Thank you so much for sharing your experience with Milkyway! We're thrilled to hear that One Golden Thread is leveraging our app for both local customer deliveries and inventory transport between local warehouse and retail store. We're here to continue supporting your growth and thanks for choosing Milkyway to be a part of your success!
June 13, 2024
We have recently started to use Milkyway and we couldn't be more satisfied with their service. Their user friendly app platform made the whole process smooth and hassle-free. The delivery arrives to the customer much faster than any other delivery service we used in the past. Their rates are very competitive, offering great value for the level of service provided. Highly recommend Milkyway for anyone in need of reliable, fast and cost-efficient delivery service. Farmon has helped us a lot understand the app and has been helping us every step of the way!! :)
Thank you so much for taking the time to leave such a fantastic review of Milkyway! We're thrilled to hear that you've had a smooth and hassle-free experience with our user-friendly app platform. It's our mission to provide reliable, efficient, and affordable delivery solutions for businesses like yours. If you have any questions or need assistance, please don't hesitate to reach out. We are always here to help!
Feb. 8, 2024
Milkyway Delivery helps my local store to deliver in LA while being super fast, cost effective, and helping reduce my shipping carbon footprint. It's an epic combo of an easy to use and lightning fast customer service with a killer product that's even free to try. Thank you Milkway!!!
Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you found Milkyway Delivery cost-effective and eco-friendly. Making the process seamless for our users is always our top priority. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Oct. 13, 2023
This was a very easy app to install and utilise , loved the way We can use it for local deliveries around. Highly Recommended!
We're so glad to hear that Milkyway Delivery has been a breeze to set up and use for your same-day and next-day deliveries! Delighting local customers is what we strive for, so your positive feedback truly makes our day. We're always happy to help, please don't hesitate to reach out to our friendly support team. Thank you for choosing Milkyway!
Oct. 5, 2023
It's easy to use app. I love the idea of having this app on my Shopify dashboard. Didn't have any problems when used this service to deliver to our local customer recently. Support team was helpful to answer our questions and they responded fast to our inquiry for additional information.
Thank you for your fantastic review and for awarding us 5 stars! We're delighted to hear that you find Milkyway Delivery easy to use and that it seamlessly integrates into your Shopify dashboard. Providing a smooth and efficient experience for our users is our top priority. Our support team is dedicated to providing fast and helpful assistance, we're pleased to hear that they were able to address your questions promptly and effectively. Thank you for choosing Milkyway Delivery for your local delivery and return needs!
Oct. 18, 2023
We have tested couple of apps to deliver to local customers. But it was unsustainably costly and sometimes drivers didn't show up or were quite late. Yesterday used this app to deliver few online orders to local customers and didn't have any issues with requesting delivery on dashboard. Order was delivered in 40 mins or so. We'll use this app longer and update this review later.
Thank you for giving Milkyway Delivery a try! We understand the struggle to find a reliable and cost-effective solution for local deliveries. We're thrilled to hear that Milkyway addressed both of those concerns for you. That 40-minute delivery is awesome! Speed and reliability are what we aim for, so that's fantastic to see. We'd love to hear more about your experience as you use the app longer. Please feel free to share any additional feedback in your updated review, or directly reach out to our support team if you have any questions.