Rating
3.0
feedback
2
chart
#15,401
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
The Milople VAT Exempt app enables ecommerce merchants to support VAT-exempt purchases, manage eligibility rules, and display tax-inclusive prices to customers. It is ideal for B2B or international sellers, allowing customers to self-identify as VAT exempt and have taxes removed from their orders. The app aims to create a seamless checkout process, ensure compliance, and enhance customer satisfaction.
Review RSS Feed
All reviews
Jan. 20, 2026
This app does not perform as advertised. It does not handle any tax calculation or VAT deduction. It forces us to manually disable Shopify’s built-in “charge tax” setting, which already removes VAT at checkout. The only function it provides is a tax exemption declaration form. It does not calculate or apply VAT relief to prices, and it does not deduct VAT from VAT-inclusive prices. As a result, it cannot correctly separate VAT-paying customers from VAT-exempt customers when prices are already set VAT-free. The app description is misleading. It should be marketed as a VAT exemption form only, as it does not provide any automated VAT handling or tax calculation functionality.
Dec. 5, 2025
Excellent service, and it works perfectly. I tried 5 different apps, and this one was the best priced and also the only one that actually did what I needed it to. In the UK, we have to exclude VAT from some PPE items, but only for some customers and not all. We also had a non standard theme, it was not showing correctly on the theme, and they fixed and addressed it quickly and exactly how we needed it.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more