Modalyst for Suppliers
Sell More. Grow Your Sales with Online Retailers & Stockists....
Rating
4.3
feedback
92
chart
#1,880
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
5%
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Less than a month
23%
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Less than a year
46%
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More than a year
25%
Reviews Summary
Modalyst has received a mix of positive and negative reviews from users. Positive aspects highlighted include the excellent customer service provided by individuals like Jose, quick and seamless integration with Shopify stores, easy onboarding processes, and helpful support throughout the setup. Users appreciate the platform for expanding their presence in the wholesale market, the full inventory synchronization automation, and the control over product availability. However, some negative themes include issues with inventory syncing, problems with the app functionality, dissatisfaction with customer service, and concerns about shipping rates and responsibilities. Despite the mixed reviews, many users are hopeful for increased sales and growth through Modalyst.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 21, 2024
Modalist is a great platform. Very responsive support. Thank you so much Jose. He was always in touch and very helpful! We are confident that with Modalist, sales of our products will increase significantly!
Store
My Store
Using app
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May 4, 2024
As the supplier, I'm very happy with the service provided by Modalyst so far. Jose has been very helpful! We're now waiting for our products to go live and hopefully this will bring us more retailers to resell our products.
April 11, 2024
Absolutely horrible. Worst app I had sofar. Customer service is useless, and the app just doesn't work. Won't import the products, gives an error all the time. Avoid at all costs, plenty other good options there.
Dec. 12, 2023
I had an amazing time with my application process, the setup was amazing and the customer service was very friendly
Dec. 8, 2023
We have had a very bad experience with this Modalyst and cannot recommend this company. Here are some of the issues we experienced: 1) Platform didn't sync with our inventory as it is supposed. So if you remove something from your shop it continues to be available for sale through their platform and we would get orders for items that were sold out and removed from our shop. 2) They control how much we the supplier can charge for shipping. You end up losing money on shipping because they require you ship all items regardless of size and weight for $5 domestic and international shipping rates are an even bigger joke. 3) They try to hold suppliers responsible if a product the supplier ships is lost or stolen or doesn't get delivered by the delivery company. They don't get that a supplier responsibility ends once the package is provided to the shipping company for delivery. In the event a product is not shipped but not delivered the only taking a loss is the Supplier as the product has been shipped and the shipping company has been paid.
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