Modalyst for Suppliers

We have more than 1900 retailers connected with this app and thought it was cool. But noticed 1874 accounts are inactive and fake. All those fake retailer account name starts with My Site... and some numbers with Chinese characters.. No time to decline those accounts one by one.

Absolutely horrible. Worst app I had sofar. Customer service is useless, and the app just doesn't work. Won't import the products, gives an error all the time. Avoid at all costs, plenty other good options there.

We have had a very bad experience with this Modalyst and cannot recommend this company. Here are some of the issues we experienced: 1) Platform didn't sync with our inventory as it is supposed. So if you remove something from your shop it continues to be available for sale through their platform and we would get orders for items that were sold out and removed from our shop. 2) They control how much we the supplier can charge for shipping. You end up losing money on shipping because they require you ship all items regardless of size and weight for $5 domestic and international shipping rates are an even bigger joke. 3) They try to hold suppliers responsible if a product the supplier ships is lost or stolen or doesn't get delivered by the delivery company. They don't get that a supplier responsibility ends once the package is provided to the shipping company for delivery. In the event a product is not shipped but not delivered the only taking a loss is the Supplier as the product has been shipped and the shipping company has been paid.

The onboarding process was very easy and Jose was very helpful throughout the process. Excited to join the platform and looking forward to make sales!!! Update: terrible app. My shopify inventory never syncs properly. It has been over a year and only got one or 2 sales and since the inventory cant be adjusted I had to refund the orders. They deducted a fee from the refunded sales and I have been requesting Jose for over weeks now to get a refund on those and no response. Terrible app and service. I do not recommend to anyone