Modalyst for Suppliers for Shopify

Modalyst for Suppliers

Sell More. Grow Your Sales with Online Retailers & Stockists....

Developer
View on App Store

Rating

4.3

feedback

92

Reviews

chart

#1,509

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    23%
  • Less than a year
    46%
  • More than a year
    25%

Reviews Summary

Modalyst has received a mix of positive and negative reviews from users. Positive aspects highlighted include the responsive customer support, especially mentioning Jose as being very helpful and attentive. Users appreciate the seamless onboarding process, easy integration with Shopify, and the full inventory synchronization automation. The app is praised for its potential to increase sales and expand business opportunities in the wholesale market. However, negative reviews mention issues with the app not syncing properly with inventory, causing problems with product availability and shipping rates. Some users also express dissatisfaction with the customer service, stating that the app didn't meet their expectations.

Highlights

Responsive customer support and seamless onboarding process
Full inventory synchronization automation and easy integration with Shopify
Potential to increase sales and expand business opportunities
Issues with inventory syncing and product availability
Dissatisfaction with customer service

Rating Breakdown

  • 5
    86% (79 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 21, 2024

Modalist is a great platform. Very responsive support. Thank you so much Jose. He was always in touch and very helpful! We are confident that with Modalist, sales of our products will increase significantly!

Store

My Store

Using app

--

5 / 5 Share

May 4, 2024

As the supplier, I'm very happy with the service provided by Modalyst so far. Jose has been very helpful! We're now waiting for our products to go live and hopefully this will bring us more retailers to resell our products.

Using app

8 days

Total reviews

5

Average rating

4.0

1 / 5 Share

April 11, 2024

Absolutely horrible. Worst app I had sofar. Customer service is useless, and the app just doesn't work. Won't import the products, gives an error all the time. Avoid at all costs, plenty other good options there.

Using app

3 months

Total reviews

6

Average rating

1.7

5 / 5 Share

Dec. 12, 2023

I had an amazing time with my application process, the setup was amazing and the customer service was very friendly

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 8, 2023

We have had a very bad experience with this Modalyst and cannot recommend this company. Here are some of the issues we experienced: 1) Platform didn't sync with our inventory as it is supposed. So if you remove something from your shop it continues to be available for sale through their platform and we would get orders for items that were sold out and removed from our shop. 2) They control how much we the supplier can charge for shipping. You end up losing money on shipping because they require you ship all items regardless of size and weight for $5 domestic and international shipping rates are an even bigger joke. 3) They try to hold suppliers responsible if a product the supplier ships is lost or stolen or doesn't get delivered by the delivery company. They don't get that a supplier responsibility ends once the package is provided to the shipping company for delivery. In the event a product is not shipped but not delivered the only taking a loss is the Supplier as the product has been shipped and the shipping company has been paid.

Using app

Over 4 years

Total reviews

2

Average rating

3.0

All reviews

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