Modalyst for Suppliers for Shopify

Modalyst for Suppliers

Sell More. Grow Your Sales with Online Retailers & Stockists....

Developer
View on App Store

Rating

4.3

feedback

91

Reviews

chart

#2,497

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    22%
  • Less than a year
    47%
  • More than a year
    24%

Reviews Summary

Modalyst has received mixed reviews from users. Positive aspects include quick and seamless integration, excellent customer service, and easy onboarding process. Users appreciate the support provided by the team, especially mentioning specific representatives like Jose for their helpfulness. The app is praised for its ability to sync products smoothly and provide full control over inventory. However, negative reviews highlight issues such as poor customer service, problems with inventory syncing, and dissatisfaction with the platform's policies. Some users experienced difficulties with product synchronization, shipping rates, and refund processes. Despite these challenges, many users express optimism about the app's potential to help grow their businesses and expand sales channels.

Highlights

Quick and seamless integration, excellent customer service, easy onboarding process
Issues with inventory syncing, poor customer service, dissatisfaction with platform policies
Positive feedback on support team, specific mentions of helpful representatives like Jose
Optimism about app's potential to grow businesses and expand sales channels
Challenges with product synchronization, shipping rates, refund processes

Rating Breakdown

  • 5
    86% (78 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 4, 2024

As the supplier, I'm very happy with the service provided by Modalyst so far. Jose has been very helpful! We're now waiting for our products to go live and hopefully this will bring us more retailers to resell our products.

Using app

--

Total reviews

5

Average rating

4.0

1 / 5 Share

April 11, 2024

Absolutely horrible. Worst app I had sofar. Customer service is useless, and the app just doesn't work. Won't import the products, gives an error all the time. Avoid at all costs, plenty other good options there.

Using app

3 months

Total reviews

5

Average rating

1.0

5 / 5 Share

Dec. 12, 2023

I had an amazing time with my application process, the setup was amazing and the customer service was very friendly

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 8, 2023

We have had a very bad experience with this Modalyst and cannot recommend this company. Here are some of the issues we experienced: 1) Platform didn't sync with our inventory as it is supposed. So if you remove something from your shop it continues to be available for sale through their platform and we would get orders for items that were sold out and removed from our shop. 2) They control how much we the supplier can charge for shipping. You end up losing money on shipping because they require you ship all items regardless of size and weight for $5 domestic and international shipping rates are an even bigger joke. 3) They try to hold suppliers responsible if a product the supplier ships is lost or stolen or doesn't get delivered by the delivery company. They don't get that a supplier responsibility ends once the package is provided to the shipping company for delivery. In the event a product is not shipped but not delivered the only taking a loss is the Supplier as the product has been shipped and the shipping company has been paid.

Using app

Over 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 15, 2023

Quick and seamless integration! Very friendly customer support agent who helped us every step of the way! Looking forward to growing together and making our zero waste products more accessible www.jnlnaturals.com

Using app

1 day

Total reviews

2

Average rating

5.0

All reviews

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