Concepts + Customs review for OnModel ‑ AI Models Photos
Aug. 22, 2023
Great follow up and customer service. Use on desktop/laptop only. I had an issue and they team contacted me quickly.
Hi, I wanted to reach out as you mentioned you were having difficulty getting to Step 3 on our app. We noticed you were able to convert several tshirt images into model photos. That's great to see. Could you let us know which part you're having difficulty with? To be clear, and as stated in our app description, we only support tshirt images today to convert to model photos. So the non-tshirt images in your store will not be compatible and you will get an "unsupported" message. We are adding more categories such as jackets, bottoms, etc soon. If you have existing model photos, you can swap models in them with no category restrictions. We would be happy to provide support through the app as well. There's a form in the Dashboard section of the app, a live chat system or you can email us at [email protected] as well. Thanks!