Modify Promotional Lightbox
Overall, the reviews are strongly positive. Most merchants say the app is easy to install, simple to use, and quick to configure for popups/lightboxes and email capture. Many also praise the customization options, the ability to match the popup to their store’s branding, and the app’s usefulness for growing newsletter signups and customer engagement. A recurring highlight is the support team, which is frequently described as fast, helpful, responsive, and willing to go beyond basic troubleshooting by assisting with setup, coding tweaks, and even custom requests. The negative feedback is much less common, but it points to a few important concerns. Some users report technical reliability issues, including the app not working properly after uploading images, popups remaining active after uninstalling, and backend/server dependency problems that can affect site performance. A few reviewers also want more design flexibility or note limitations such as Mailchimp double opt-in behavior. In short, the app is valued for ease of use, support, and effectiveness, but a small number of reviews raise concerns about stability and uninstall behavior.
App no longer works! I uploaded my pop up image and now there's nothing!
Really great support whenever I have a question or run into dramas. Easy interface to set up lightbox
Very happy with this app and the support team! Shen was very helpful in getting the app set up on my client's new store!
Love it! It handles all of our custom pop-up needs.
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