All reviews

Rating Breakdown

  • 5
    85% (90 ratings)
  • 4
    8% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (6 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 15, 2024

App no longer works! I uploaded my pop up image and now there's nothing!

Using app

--

Total reviews

5

Average rating

3.4

1 / 5 Share

Dec. 15, 2020

The pop ups are still showing up after I have deleted this app. There aren't any instructions on how to resolve this.

Using app

13 days

Total reviews

1

Average rating

1.0

Developer Reply

We have checked your site and the they are not showing on your site. It is more than likely that your browser is caching old information, please refresh your browser or delete your browser cache. We have sent a collaboration invite to investigate further if you like, please accept this invite and we will double check everything for you.

1 / 5 Share

Aug. 9, 2020

Hate leaving bad reviews but sometimes you just have to. The don't reply to emails and keep billing me even though I've asked to cancel.

Using app

8 months

Total reviews

5

Average rating

4.2

Developer Reply

We apologise if you have tried to contact us previously we only seem to have the enquiry that you sent after writing this review. We try to reply to emails within a day or two from receiving them depending on how complex the issue. To cancel an App on Shopify please go to your Apps in your store and delete it. If you have a billing discrepancy please contact Shopify in regards to a refund. If you are experiencing any issues please contact us directly at [email protected] to ensure we get your enquiry.

5 / 5 Share

Feb. 17, 2020

Really great support whenever I have a question or run into dramas. Easy interface to set up lightbox

Using app

Over 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 11, 2019

Their customer service is unmatchable! They did a great job with my request and I would definitely recommend.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 25, 2019

Very happy with this app and the support team! Shen was very helpful in getting the app set up on my client's new store!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2018

incredibly simple to use, amazing for email acquisition amongst other things.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2018

good app and helpful/quick support

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2018

Love it! It handles all of our custom pop-up needs.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2018

Great Love it! Fantastic work guys!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2018

We've been really happy with this app. It's been easy to install and customize to fit our aesthetic and the support has been great on top of that. That's not even mentioning the fact that it works.

Store

Macnee

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2017

We're very impressed with the functionality of the Promotional Lightbox application on www.parrotsupplies.com.au. Looking to the Premium option to expand the system.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 1, 2017

Love the ability to make the lightbox an image or text from page. Also really happy to find the feature of having a lightbox on specific product pages so we upgraded to the pro version.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2017

Very useful app, easy to use and great service. Thank you.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2017

Fantastic app, very easy to use and has a lot more features that other ones we tried did. Support was fast and helpful A++

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

We absolutely LOVE Modify Promotional Lightbox. Super simple to use, and highly effective. We use it when we want to be sure our campaign is seen by all visitors to our site. By far this is the best app to get your message out to your customers!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2017

Fantastically easy to use and highly configurable lightbox. Well worth the asking price! Love it! ReflectionsOrganics.com

Using app

Over 2 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 21, 2017

Excellent customer support! Was able to help me not only with utilizing Lightbox with Mailchimp for email signup, but also adjusting and correcting issues straight away on their end for my site. Awesome!!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2017

This is a great app and was very easy to setup. Almost instantly started working and getting us more subscribers. There are still lots of amazing features that we are still yet to check out. Highly recommended.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2017

Great App! Easy to Use! And it simply works!

Using app

Over 1 year

Total reviews

1

Average rating

5.0