Mondial Relay ‑ Officiel for Shopify

Mondial Relay ‑ Officiel

Expéditions en Point Relais & à l'International

Developer

Rating

3.9

feedback

99

Reviews

chart

#459

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    17%
  • Less than a year
    47%
  • More than a year
    30%

Reviews Summary

The reviews for the Shopify App are mostly positive, highlighting the quick and helpful customer service provided by Alvin and the overall efficiency of the app. Users appreciate the responsiveness of the support team in resolving issues and guiding them through setup. However, there are some negative reviews mentioning slow response times from customer service and issues with pricing and outdated documentation. Overall, the app is praised for its functionality and time-saving features.

Highlights

Efficient Customer Service and Support
App Functionality and Ease of Use
Pricing and Documentation Concerns
Responsive Support Team
Positive User Experience

Rating Breakdown

  • 5
    75% (74 ratings)
  • 4
    6% (6 ratings)
  • 3
    4% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (14 ratings)

Reviews with Text

  • 97% (95)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 23, 2026

ne met pas à jour les status des commandes dans shopify: problématique!!

Using app

--

Total reviews

2

Average rating

3.0

1 / 5 Share

March 23, 2026

Application désinstaller, au bout de même pas 1 h, fonctionne pas. Impossible de contacter le développeur de l application. Bien ficeler et pas de remboursement , fausse période d essaie .

Using app

Over 3 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 30, 2026

Merci beaucoup pour la rapidité du dépannage et la gentillesse de mon interlocuteur!

Store

CasaBé

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

j ai eu un soucis pour la carte de point relais après la commande, Alvin m'a bien expliqué, problem réglé vite. J 'en suis très satisfaite! merci Alvin!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Le service à su nous guider correctement lorsque nous avons eu un problème sur l'application

Store

Sloé

Using app

Over 4 years

Total reviews

2

Average rating

4.5

All reviews

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