Mondial Relay ‑ Officiel
Points Relais Mondial Relay pour Shopify - Module officiel
Rating
4.5
feedback
112
chart
#289
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, many users praise the responsive and efficient customer service provided by Mondial Relay. They appreciate the quick responses, effective solutions, and helpful support team members like Alvin and Julien. Users also find the app easy to use and time-saving, with clear instructions and functional features for managing orders and shipping. However, there are negative aspects highlighted in some reviews. Some users mention high pricing as a drawback, while others express frustration with technical issues such as difficulties in generating shipping labels automatically or confusion in setting up delivery options. There are also complaints about lost packages and slow responses from customer service in certain cases. Overall, the app seems to offer valuable functionalities but may need improvements in pricing transparency, technical support efficiency, and resolving issues like lost packages.
Highlights
Rating Breakdown
All reviews
Dec. 11, 2024
J'avais beaucoup de mal à paramétrer l'application mais le support mondial relay a été très reactif et a corrigé mes erreurs, maintenant mes commandes test aboutissent avec succès, plus qu'à attendre de vraies commandes !
Nov. 11, 2024
je ne peut même pas généré mes bordereaux automatiquement depuis l'interface shopify
Nov. 5, 2024
Tarifs exorbitants !!!!! Bien que l’application soit parfaitement fonctionnelle c’est dommage.
Oct. 26, 2024
Très bonne expérience avec le service client Mondial Relay ! Les échanges sont fluides, rapides et efficaces ! Tout comme on aime ! Continuez comme ça !
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