Mondial Relay ‑ Officiel for Shopify

Mondial Relay ‑ Officiel

Expéditions en Point Relais & à l'International

Developer

Rating

4.0

feedback

101

Reviews

chart

#395

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    19%
  • Less than a year
    48%
  • More than a year
    31%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users praise the app's customer support for being responsive, helpful, and efficient. Users appreciate the quick resolution of issues and the guidance provided by the support team, especially mentioning Alvin as a standout support agent. The app itself is described as functional, time-saving, and easy to use, with some users highlighting its effectiveness in generating shipping labels and streamlining the delivery process. Additionally, the app is commended for its ability to integrate well with Shopify stores.

Highlights

Responsive and efficient customer support
Ease of use and functionality
Integration with Shopify stores
Mixed feedback on pricing and updates
Issues with order status updates and point relay selection

Rating Breakdown

  • 5
    76% (77 ratings)
  • 4
    6% (6 ratings)
  • 3
    4% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (14 ratings)

Reviews with Text

  • 97% (98)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 2, 2026

SAV très dispo et efficace. @alvin

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2026

Très réactif et efficace! La carte pour choisir le point relais ne s'affichait plus après le paiement. J'ai contacté le support par message. J'ai eu un retour dès le lendemain avec une marche à suivre très claire pour y remédier ainsi qu'un échange très agréable. Merci beaucoup !

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

March 23, 2026

ne met pas à jour les status des commandes dans shopify: problématique!!

Using app

24 days

Total reviews

2

Average rating

3.0

1 / 5 Share

March 23, 2026

Application désinstaller, au bout de même pas 1 h, fonctionne pas. Impossible de contacter le développeur de l application. Bien ficeler et pas de remboursement , fausse période d essaie .

Using app

Over 3 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 30, 2026

Merci beaucoup pour la rapidité du dépannage et la gentillesse de mon interlocuteur!

Store

CasaBé

Using app

About 2 months

Total reviews

2

Average rating

5.0

All reviews

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