Monk Free Gift+Checkout Upsell
Monk Upsell & Cross sell app to increase sales
Rating
4.9
feedback
451
chart
#5,468
All reviews
Rating Breakdown
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Jan. 5, 2023
Fast service! clean easy app and looks great on store! very helpful customer support with fast responses
Jan. 4, 2023
Very intuitive app, one of the few with well done integration for the drawer trolley. The support is very fast and solved a small problem for me right away!
Dec. 29, 2022
Love this app so far, easy to use, very helpful when I’m promoting complimentary items and rewards. Thank you!
Dec. 22, 2022
Fast answers. Good service, Problem was fixed immediately. 10/5 to be honest The Upsells looks nice, you can change many things so it fits perfectly into your shop!
Dec. 22, 2022
Lovely features and awesome customer support :) Murtuza M. was really supportive and solved my problem really quickly.
Dec. 14, 2022
I'm new to the Monk Cart Upsell & Free Gift App. I've had my first experience with Monk Support, and it was a pleasant one. Ravish Mehta was very knowledgeable and helped me very well. Thanks
Dec. 10, 2022
There are a lot of bugs and issues in the app. We raised multiple tickets that it was not passing any of the discounts to our 1 click checkout setup but they kept saying it was an issue with the checkout partner while the checkout partner said otherwise. Also when we asked them to help move a widget by adding space below the add to cart button, they failed to do that. We had already done that in our theme but it was not working and their support team was of no help. Also, now they are not available for live chat support, so you just keep writing back and forth on emails without any resolution
The store seems to be using a third-party non Shopify checkout which does not support post purchase upsells. The app has post purchase upselling powered via Shopify's official Checkout Extension which is incompatible with this particular third-party checkout solution. We have 200+ reviews talking about how swift and helpful our support is. We do our very best to help our merchants resolve any issues they face immediately but the roadblocks on this store were complicated in nature and resolving them real-time on live chat would not have been possible which is why we suggested emails.
Dec. 8, 2022
amazing APP and even better support. They were very responsive to my questions and helped me right away. I highly recommend
Nov. 29, 2022
Einfach zu bedienende App mit einem überragenden Support! Murtuza hat mir schnell und verständlich weitergeholfen. Monk hilft meinem Shop zu wachsen und mehr Umsatz zu generieren. Vielen Dank an Monk und Murtuza für diese App und die fantastische Hilfe!
Nov. 28, 2022
Wonderful support! I have a custom theme and Murtuza was able to integrate the app perfectly. This has been the best free gift + multiple discount app available. They definitely know what they are doing and I'm excited to see how the app progresses in the future. It is very easy to use and if you are looking for a seamless free-gift upsell option for your store, I literally tried them ALL and came back to this one.
Nov. 27, 2022
great app! even better support! Reached out with a very urgent question and was able to get a response in a matter of minutes!
Nov. 25, 2022
Murtuza M fixed my problem, that I had spent hours on, in 3 minutes. Thank you Murtuza. Looking forward to exploring more features on Monk now that I have overcome this obstacle
Nov. 25, 2022
quick install, does what i needed it to do. Very fast chat support. i wish it were easier to change the text regarding the offer that the customer sees, but they were able to get it changed for me quickly. did not actually work with other shopify discounts. would either let the customer use an automatic discount, or get a free product, but not both. disaster. not user friendly.
Hey! Monk actually does have a Shopify discount compatibility in place - it's mentioned during the app set-up as well. We have 100s of stores using Monk's features in combination with their discount codes and automatic discounts.
Nov. 25, 2022
Great app, lots of features and amazing support. Murtuza replied within minutes and solved my problems really quickly.
Nov. 25, 2022
I'm using this app for Black Friday and it has help me a lot. Specially because the Customer Service team contacted me and let me know of an error I made when setting up a free gift, wow!! If it wasn't for them, I wouldn't realize it and fix it! Thank you so much ❤️ This app is awesome!! ⭐⭐⭐⭐⭐
Nov. 25, 2022
Really great app and amazing support - they always reply within 5 minutes everytime I have a question
Nov. 25, 2022
This app works great, no custom code needed. I like that it allows you to limit the amount of gifts people can add to the cart. Very well done.
Nov. 25, 2022
The app is amazing as far as selling more products thro the Cross selling feature and the most important thing is the support from the development of the app it was so great to make it work as efficient for my website needs :)
Nov. 24, 2022
A great plugin, I really appreciate their responsive support. When we had an issue it was solved quickly and easily.