All reviews

Rating Breakdown

  • 5
    95% (429 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (7 ratings)
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1 / 5 Share

Feb. 2, 2023

This app uses a workaround creating "Draft Orders" and so when we went live it created errors in our reporting and workflow for "Online Orders." Also, it was not working consistently and only half of our customers had the promotion added to their cart.

Using app

About 18 hours

Total reviews

3

Average rating

3.7

Developer Reply

Update (June '23): The app now uses Shopify Functions instead of Draft Orders. We use Shopify's Draft Order mechanism because it provides incredible flexibility in the way offers can be set-up using Monk. A merchant can create multiple separate promotions like a gift with purchase, a few bundles as well as upsells/cross sell and all of them will work independently and seamlessly. In this specific case - the promotion was applied as per the rules configured within the app and the other half of customers that did not avail the promotion because they did not meet the eligibility criteria setup by the merchant.

5 / 5 Share

Feb. 2, 2023

Best app ever for GWP / add to cart. Works a dream and very good price. Support is amazing, always happy to go above and beyond.

Using app

13 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Feb. 14, 2023

Sehr gute App mit super Support! Kann ich nur weiterempfehlen. Für alle, die Upsell in den Online-Shop einbauen wollen.

Store

entire

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Very flexible and easy to use app and awesome support. This is the best upsell, cross sell app I've found yet that support 90% of my use cases.

Store

Tealbee

Using app

8 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 1, 2023

I love this app! I tried quite a few, but none seems to work as seemless as Monk - in particular when it comes to the drop down checkout experience. It was super easy to set up and integration was smooth. The support that is being provided is also amazing! And it offers great features. Only using one so far but keen to explore more ! Can warmly recommend this app!

Store

NAYA

Using app

Over 1 year

Total reviews

16

Average rating

3.5

5 / 5 Share

Jan. 30, 2023

very helpful, easy to set up and the support team is great, I've gotten assistance on my minor issue within minutes.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 28, 2023

The app wasn't working with my theme at first and support helped me within minutes. Very happy to have an app like this available with a free plan and with great support. Would definitely recommend!

Using app

About 2 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 26, 2023

The customer support on this online site was amazing. From the moment I reached out for help, the team was quick to respond and extremely helpful. They listened to my issue and provided clear and concise solutions. The support staff went above and beyond to ensure that I was completely satisfied with my experience. They were patient and understanding, and they made sure to follow up with me to make sure that everything was running smoothly. I was impressed with their level of expertise and their willingness to go the extra mile to help me. Overall, the customer support on this online site exceeded my expectations and I would highly recommend it to others. The team was professional, friendly, and knowledgeable, and they truly made a difference in my experience. I was very pleased with the level of service I received and I will definitely be returning as a customer.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Amazing support! I needed 2-3 adjustments since there were complications with my layout and some of my widgets. The help of the support was simply amazing! That's the definition of a great customer service. Thanks again!

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Monk Cart is a great app and even better support team - I highly recommend trying it out if you're considering it!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Great support. Was not showing on Zeno page builder, quick chat with Support and it was fixed within 2 minutes(!!). So for all using Zeno -> Monk is your go-to upsell app.

Using app

9 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 22, 2023

I was having issues viewing the widget on my live store. Monk live-chat customer service helped me immediately over live chat. Now my widget looks great and does exactly what I was hoping it would.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

The Most helpful & perfect app for an E-com. Infact the whole concept of bring all features in a single platform is genius. Its so easy to experiment funnels & get the best out of it.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

App looks better and slicker than any other I've found on the app store Very quick and responsive customer care

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

I've tried a few apps similar to this, but this one is by far the best! Easy to setup, and free to use if your sales are under a certain amount. I did have an issue with it not working at first but Murtuza from customer support helped me and and it was solved the same day! Thanks Monk & Murtuza!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Great support from Murtuza with setting up the free gift option. The app works perfectly with the dawn theme and looks nice in my store!

Using app

16 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 13, 2023

Great and quick customer support. Thank you guys for your help that was extremely quick and didn't have much time.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2023

Great support! Resolved my issues quickly. Love the app. It's very easy to use and build offers. Can't wait to see what results it'll achieve for our store. Using the following funnels: progress bar, volume discounts and post-purchase sales. Update: Once again great support. Got my issues resolved swiftly. Also seen great results with increasing AOV using the progress bar funnel together with free shipping and free gifts. Highly recommend using this app!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

First of all, Murtuza is the absolute greatest, helpful, knowledgable human on the planet. He's helped us out with numerous questions we've had and issues we've ran into. Speedy and responsive, and always offers a helpful solution. The app itself is really great and flexible, which we appreciate for our store. We've seen really great conversion boosts utilizing multiple funnels across the site. Highly recommend for the adaptability and customer service!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

I had a little trouble getting the app set up correctly, but customer support was very helpful in getting it straight and working exactly as we intended. We've increased our conversion by 25% in just one day. Highly recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0