All reviews

Rating Breakdown

  • 5
    95% (429 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2023

Great experience working with the support team. They were fast and fixed our issue in around 5 minutes. Thank you!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2023

This app is great. The cross-sell embedded has provided us with extra sales along with a professional look. We had a slight issue and customer service was prompt, fixing it very quickly.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2023

This app is very easy to navigate and the support has been quick and responsive with any questions. Highly reccommend!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

The support team was very helpful helping us get our offer set up on my shop!! Quick and professional service ! Thanks a bunch!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2023

their after sale service is very good, and I like their beautiful layout. :) thanks for all of them help.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2023

Geniale App mit erstklassigem Service. Wir sind wirklich zufrieden und geben zu 100% unsere Empfehlung ab. Tom von Papas Shorts

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

I had been looking for a while for this type of app, I tried various apps but nothing compares to this one. Very user-friendly and easy to customise, and the free gift merged with my theme perfectly - which is rare. Customer service is very helpful!!

Store

DAPHINE

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

Great app, Murtuza from support was very nice and answered my question quickly. I recommend this app and will use it a lot! :)

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Fantastic service ! I had a little tech issue , but it was related to my theme not the app. I reached out to support and spoke with Murtuza. He was really helpful and sorted the issue within my theme in a matter of no time. I have switched to this app from another as the font set up in it was huge and looked ugly and it was taking them ages to sort out. Had problems with other apps too. This is free for me at the moment due to my order volume, but will happily pay moving forward once the order volume goes over 100. Now lets see the conversions and money roll in. Thanks again !

Using app

About 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

Feb. 24, 2023

So far I've really enjoyed using this app. Very easy to navigate and highly customizable. The support is amazing! Quick to respond and can help with custom requests!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Monk app works very well. Very high level of support from the developers of Monk. Always open to change, innovations and feedback. They fix every issue at time and are always available. There is nothing negative to say. Excellent!

Using app

4 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Feb. 21, 2023

Had high hopes for this app. Their tech support was very responsive and they attempted to be as helpful as possible. They get an A+ for customer engagement. Unfortunately, I experienced limitations and glitches with the app that ended it's usefulness. During our use of the app our conversions were severely impacted - partly because we didn't realize it had shut off the ability to enter discounts. Talked to their tech support about it and they helped solve, but conversions continued to be very poor. Maybe it wasn't the app or maybe it was, but after uninstalling the app our conversions returned to normal. This app seems to be headed in the right direction but right now it seems like they need to refine it some more. This app might work for your setup but I would not recommend it at this time.

Using app

15 days

Total reviews

7

Average rating

4.6

Developer Reply

We apologize for the experience but this is extremely unusual. This is the first time we're hearing of the app negatively impacting a store's conversion rates. The app is live on 100s of stores all across the world without any such issues or roadblocks so likely that this might have had something to do with the theme being used or some other app on the store that might be causing a cross interference and impacting a buyer's ability to convert.

5 / 5 Share

Feb. 21, 2023

Fantastic support, quick and approachable, fixed problem within minutes. Definitely recommend the app

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Ich habe den Chat eröffnet und um Hilfe gebetet. Innerhalb paar Sekunden wurde sofort mein Problem gelöst. Super support und mega kompetent. Danke!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

We can really recommend this app, as it is easy to use, integrates well into the theme settings and style, fast and helpful support.

Using app

3 days

Total reviews

11

Average rating

4.9

5 / 5 Share

Feb. 15, 2023

Amazing support and fantastic app. They helped me customize to my theme perfectly. I would highly recommend this app for anyone looking to upsell their products.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2023

Easy to understand and setup, very reactive and helpful support team, a lot of interesting features! You can stack bundles with discount codes, that's amazing

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Amazing support, really understanding and helpful even on the free plan. They helped me customize to my theme perfectly Thanks a lot guys !

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Smooth. Powerful. Rewarding. One of the best cross-sell & up-sell apps on shopify. Definitely recommend every business owner to give it a try.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Fantastic app and fantastic support. Had a few issues when setting the app up and there support on live chat is really fast and got it up and running in no time. I would highly recommend this app for anyone looking to upsell there products. I had tried over 10 apps before this and none of them worked with bad support. Murtuza and the team jumped on a video call and fixed all my issues within the hour. Thanks again guys

Using app

About 1 month

Total reviews

18

Average rating

3.2