Monk Free Gift+Checkout Upsell
Monk Upsell & Cross sell app to increase sales
Rating
4.9
feedback
451
chart
#5,468
All reviews
Rating Breakdown
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Oct. 11, 2023
I just installed his app and had a tiny issue which Murtuza fixed for me immediately. I was very impressed, and now the app works perfectly. I set up the frequently brought together offer, and I am happy with how it looks. I'd definitely recommend this app as it's so user friendly. Thanks Murtuza :) Update: I had another small issue with the app, and again Murtuza assisted me quickly and resolved my issue. I am blown away by the customer service that he has shown me. Amazing!! Thanks Murtuza :)
April 14, 2023
Good app and great assistance! The funnels are set up easily and when we had a few problems they resolved them ASAP.
April 12, 2023
As an avid user of numerous Shopify apps, I've come to appreciate those that provide a seamless user experience and exceptional support. This app has undeniably set a new standard for me in both aspects.
April 12, 2023
Very fast and helpful support. I haven't used the app fully but I will come back for a review in a few days. Looks very promising and easy to use as a customer. thank you for the great support
April 12, 2023
The app is great and helps boosting sales a lot. Absolutely love the support team that helps to adopt the app to our needs in minutes in such a professional and helpful manner. A huge thanks! I highly recommend!!!
April 11, 2023
Can recommend this app! We use it on 2 websites and it works good, if there are any problems or questions support is always availiable!
April 11, 2023
The team are very active and responsive. They are always available to help you with all your concerns, questions or support. The team makes sure to investigate and check thoroughly if there are issues. We are happy with this app.
April 7, 2023
the support was very quick and Sara did a wonderful job in helping me getting where i wanted to get!
April 7, 2023
Superhelpful, fast response in the chat and definitely help solved the problem, recomended...........
April 4, 2023
Customer service was excellent. Murtuza, took the time to walk me through setting up some of the options. He was very helpful. I highly recommend this app.
April 4, 2023
I would avoid. A CRO company told us about this app. We downloaded it for the trial but it lacked basic functions that Rebuy or Upcart have. Then the company asked to use our logo on their website to highlight large merchants using their software. We told them we're not even using it. Turns out we were being billed and we never used the product. But they wouldn't refund us the funds. Read the other responses on how the reply to criticism and you can see they lack customer service. I would opt for Upcart if you're needing a cheap solution or Rebuy for more advanced. Also, cart apps crush your page speed so I would just stay away entirely and have a developer custom code something which is what we've done.
The app charges a flat monthly fee based on the total orders processed by the online store. This is specified when a trial is started as well as in our detailed pricing doc. Having said that, we do process a full refund in cases where the issue is legitimate and have done so for several merchants. This store used 3 features of the app well beyond the trial period before raising a refund request and hence theirs was rejected. We have 250+ reviews praising our customer service, I apologize that Monk wasn't the right fit for you.
April 1, 2023
The app is fairly easy to use and it has all the features for upsell and cross-sell. They have an awesome customer support (live chat)
March 30, 2023
Able to assist us with our concern right away :) Appreciate the help! Thank you so much. Recommend that you put necessary info (ex. for sync to update product set up changes)
March 29, 2023
I'm very satisfied with this app, Murtuza from the Monk team has helped me very well, I'm gone keep this app for sure!
March 29, 2023
muy buena, murtaza un autentico crack. me ayudo mucho. es un poco larga para moda, porque tienes que hacer muchos pasos para un crossell bueno
March 29, 2023
Support team is awesome, the app is fantastic and give a tons of possibilities. This is worth every penny
March 27, 2023
An excellent app with quick and helpful support. Highly recommended. Very quick and easy to setup with great results.
March 22, 2023
Great app and functionality and the support is amazing, shoutout to Murtuza he was a great help with the request I had
March 21, 2023
Highly recommend this app for upsells. Shout out to Murtuza for helping me with any questions I had with the set up. It was pretty easy to use and set up. I've also seen better results with this app vs other upsell apps I've used in the past. This app has way more customizations.