Cherub Baby review for Monk Free Gift+BOGO+CartUpsell
Sept. 16, 2025
Poor quality app. VERY glitchy. Support is not available during business hours in AU. We lost so many sales from the app not working and using our native shopping cart. Worked maybe 1 in 4 times. Because support is so slow to reply I have to abandon this app and wear all the lost sales
Developer Reply
We apologise for the experience you had with the app. Our team is available via live chat all day except 7am-1pm AU time, 5 days a week - outside of these hours you can always reach out to us via email. The issue you faced with the app was due to a bug from our end and we've now deployed a fix for it - please give the app another try and it shall work as intended.
Developer
Shopify App Store