All reviews

Rating Breakdown

  • 5
    59% (321 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 83% (279)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 13, 2026

Super fast support! Thanks

Store

CND™

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2026

I chose Monk because I wanted to create a more advanced checkout experience with a free gift option, not just a basic discount. I had a small issue at checkout at first, but the Monk support team took it very seriously and resolved everything within two days. Now my website works beautifully, and the setup is exactly what I wanted. I love how the offer looks and how many possibilities the app gives me. Great app and amazing customer service!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2026

Using app

27 days

Total reviews

3

Average rating

4.3

5 / 5 Share

April 23, 2026

Ótimo suporte, respondeu rápido e resolveu meu problema, recomendo

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

April 23, 2026

very fast help and solved the problem right away!

Store

Tahri

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2026

Very happy with the customer support - they reply quickly and are always very helpful

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2026

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2026

First time setting up an offer and it was very straightforward, but I just had some clarification issues and Faizan was right there with the answers. Quick, Clear and Helpful. Very impressed with him and how the app actually works!!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

April 9, 2026

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

April 6, 2026

Very helpful technical support and did exactly what I needed it to

Store

IMBOYS

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2026

Good app!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2026

Great app with very responsive and helpful customer support. Questions are handled quickly and the team is always willing to help and think along.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2026

super sav

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2026

Great support and easy to work with.

Store

ALEMI

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

Ottima app e ottimo servizio clienti!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 30, 2026

Absolutely insane customer experience with MONK. Had a completely broken gift feature in my cart — clearly some technical mess on the backend. Expected the usual support nightmare… but nope. These guys jumped in immediately, diagnosed it fast, and fixed it ridiculously quickly. No back-and-forth, no excuses, no wasting time. Just sharp, competent execution. This is what elite-level support actually looks like — fast, technical, and effective. If you're running e-commerce and not using MONK, you're probably leaving money on the table. Respect.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2026

Customer service responds very quickly.

Store

Chicme

Using app

5 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 23, 2026

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

Using app

5 months

Total reviews

5

Average rating

4.8