All reviews

Rating Breakdown

  • 5
    27% (149 ratings)
  • 4
    0% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 2, 2025

perfect

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2024

The Monk app offers many features that are perfect for my store, and they regularly update the app with new functionalities. Their customer service is very quick and helpful in solving problems, and if the agent can’t resolve it immediately, they follow up with an email solution. In my case, the agent Jay was a great help and stayed in the chat with me until the issue was resolved. I highly recommend the app.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 24, 2024

Just perfect :-)

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

The app offers numerous excellent features that were easy to set up, thanks to the entire Monk team, especially Priyasha. I can already see the positive impact it is having on the business and how it is enhancing the customer experience. I look forward to seeing further results in the future.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

Excellent app with an incredibly supportive team! They were more than willing to assist with customizations and responded almost instantly. Highly recommend!

Store

AUTEUR

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Monk has been very user friendly and has an awesome support team! Quick response and fix! Provided straight forward instructions with screenshots

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Great app, help with the activations!

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Great customer service, great for driving additional larger sales. Would recommend :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

El equipo de soporte es muy bueno

Store

Glee

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

I am impressed with this app so far. I set up a tiered free gift selector and it worked exactly how I expected it to. Had to contact support for an issue but they replied immediately and quickly solved my issue. Looking forward to using the cross-sell function to help with AOV.

Store

BoxoUSA

Using app

22 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

The app works great and customer service is fast and reliable :)

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Monk's customer support is top quality. I was dealing with one of their agents, Ravish, and he was extremely helpful, patient and kind. Great team and experience!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Great app, excellent support!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2024

Love this app! exactly what we have always wanted. Its easy to install and the support is fabulous! Highly recommend

Using app

14 days

Total reviews

8

Average rating

3.5

5 / 5 Share

Nov. 29, 2024

Store

Corvexa

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Customer Support is really prompt, supportive and straight to the point. Platform is professional and easy to use and displays nicely.

Using app

1 day

Total reviews

2

Average rating

5.0

2 / 5 Share

Nov. 28, 2024

Did not expect such high costs. Asking too much for their service if you ask me.

Using app

About 2 months

Total reviews

4

Average rating

2.8

Developer Reply

We apologise for this. If the app's costs do not fit your budget, please contact us and we'd be happy to add in a lifetime discount or initiate a refund. The app's pricing details and costs are all mentioned upfront when you are installing it and there are no hidden charges or commissions.

5 / 5 Share

Nov. 28, 2024

Immediate help when I needed it and the app looks so good. I recommend them 100%

Store

Aurevia

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

I have only had this app for 1/2 day but I am extremely happy! Ravish helped me figure out why the app wasn't working in my cart and it was pretty fast. I started a chat and he responded within seconds. I highly recommend Monk Free!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

great, and they have great help service!

Store

BeLjuva

Using app

3 days

Total reviews

1

Average rating

5.0