All reviews

Rating Breakdown

  • 5
    13% (61 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

June 20, 2024

Support team is very helpful and reactive

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2024

The Monk team has been very helpful in setting up our free gift incentives. We were able to hop on a quick Google Meet where they showed us how to get what we wanted accomplished and troubleshoot. Thank you Jay and Farheed for your support!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

good customer service :)

Using app

4 days

Total reviews

9

Average rating

5.0

5 / 5 Share

June 10, 2024

Amazing app and fast and easy support if something is not working. 10/10 would recommend!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2024

good app

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2024

Their support and functions are wonderful

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2024

Jay was super helpful and resolved my issue in two minutes, thank you!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Store

Waggly

Using app

10 days

Total reviews

2

Average rating

4.5

5 / 5 Share

May 14, 2024

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

So far so good. I had a little bit of an issue configuring it. But the support, (his name was Jay) was fantastic, we jumped on a quick call and fixed the issues within a few minutes.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

I had a great experience with the support provided by Jay. He was extremely patient and persistent in understanding the exact issue I was facing. Despite my initial frustration, he remained calm and continued to offer assistance until the problem was fully resolved. The app is now functioning smoothly, and I appreciate his dedication and support. Thank you, Jay, for your exceptional service and for making my experience with the app a positive one. Keep up the great work!

Store

Styon

Using app

30 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 10, 2024

Amazing service and quick turnaround time, Huge shoutout to JAY for helping me at friday night and helping me set up the entire process and workflow!! Keep up the good work!! Really excited to be trying this out

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

WORKS GREAT, GOOD CUSTOMER SERVICE

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

We're enjoying using it. Definitely helping us increase AOV. Support is fast, very responsive and helpful. Only thing is that it can sometimes be a bit slow to load for our site visitors.

Using app

2 months

Total reviews

3

Average rating

5.0

3 / 5 Share

May 7, 2024

The App is 2 stars. I followed their video tutorial to set everything up and it did not work. Their customer service is 5 stars....but that doesn't help if I am trying to do things when they are offline and it isn't working.

Using app

2 days

Total reviews

1

Average rating

3.0

Developer Reply

We sincerely apologise for the experience you've had with our app. Please refer to the e-mail we've sent you, our best people are on this and we'll ensure the problems you've faced are solved immediately.

5 / 5 Share

May 4, 2024

Very good app and customer service

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2024

Very fast and friendly support. Best feature of this app so far. And there are a ton of discount / sale options to choose from, making this a very versatile app!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2024

Superbe app, support très réactif et sympa, au top

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2024

I really like the app it is easy to use whenever you need help the support is ready

Using app

About 1 month

Total reviews

2

Average rating

5.0