All reviews

Rating Breakdown

  • 5
    54% (274 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 83% (241)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2025

Super cool app and very quick and helpful customer/ technical support! 5 stars

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

The app is fantastic and support team is A+. Highly recommended!

Store

XPLR

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

I’ve been using Monk Commerce mainly for the progress bar and it’s been working great for us. Super easy to set up and very clear for customers. Ravish from support was really kind and helped me out quickly when I had a question – everything is running smoothly now. Thanks a lot!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Store

Nalyta

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

We definitely recommend the app! We've been using it for years and think it's the best we've come across. There are lots of options for funnels and settings, and the support is excellent. Thank you.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Very happy with the app. Easy to install and easy to handle. Quick support from the Monk team. Always willing to help.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Loving the app and the customer service! There're super responsive and helpful with any issues.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Store

Ma boutique

Using app

26 days

5 / 5 Share

Sept. 22, 2025

they always help fix any glitch right away! best support!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Great app and even better service!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

thank,monk

Using app

1 day

Total reviews

8

Average rating

5.0

1 / 5 Share

Sept. 16, 2025

Poor quality app. VERY glitchy. Support is not available during business hours in AU. We lost so many sales from the app not working and using our native shopping cart. Worked maybe 1 in 4 times. Because support is so slow to reply I have to abandon this app and wear all the lost sales

Using app

2 days

Total reviews

11

Average rating

3.8

Developer Reply

We apologise for the experience you had with the app. Our team is available via live chat all day except 7am-1pm AU time, 5 days a week - outside of these hours you can always reach out to us via email. The issue you faced with the app was due to a bug from our end and we've now deployed a fix for it - please give the app another try and it shall work as intended.

5 / 5 Share

Sept. 12, 2025

Store

pholoh

Using app

32 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Using app

13 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Super helpful customer support team and very responsive on any problems you may have!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Store

smaints

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Great support! Quick help and good fix

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

App has been working great and given us a lot of much-needed flexibility in terms of types of sales we can run. Additionally, Tirtha on the support team has been fantastic and communicative in terms of helping us de-bug a few issues that came up as we tried to get some new types of campaigns up and running.

Using app

About 1 month

Total reviews

1

Average rating

5.0