Monocle: AI for Retention
Personalize Customer Interactions with AI-Powered Marketing
Rating
5.0
feedback
11
chart
#3,474
Reviews Over Time
App Ranking
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Reviews Summary
Monocle is highly praised by ecommerce merchants for its effectiveness in personalization and revenue growth. Users appreciate the seamless installation process and the significant increase in revenue without the need for heavy discounting. The AI Journey tool is highlighted as a game-changer, enabling advanced levels of personalization that have shown clear lifts in engagement and revenue. The Monocle team is commended for being responsive, collaborative, and innovative, providing excellent support and making implementation feel simple. Overall, Monocle is recommended for its transformative impact on email marketing, efficient discount offerings, and continuous improvement through AI-powered features.
Highlights
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All reviews
Nov. 17, 2025
We're very happy we decided to incorporate Monocle into our retention marketing strategy. Their personalization engine delivers the kind of intelligent, targeted campaigns we need to engage our customers—without adding layers of complexity to our workflow. The performance gains have been consistent across our email and SMS channels with real revenue lift. What sets Monocle apart is their team: they're responsive, invested in our success, and make implementation feel simple.
Nov. 5, 2025
We’ve been working with Monocle for a while now, and their new AI Journey tool enables us to achieve a highly advanced level of personalization, which is very complex to achieve on our own. They keep improving and expanding it all the time, which makes a real difference. After implementing it, our first tested flow saw a significant increase in both performance and revenue per recipient. The team is open-minded, collaborative, and constantly innovating. A big thank you to Noam and Ariel for their personal, responsive, and professional support, highly recommended!
Nov. 3, 2025
Seamless to install. Has grown our revenue significantly whilst reducing our overall discounting! Highly recommend.
Store
Nala
Using app
Over 1 year
Oct. 29, 2025
70x ROI & 10/10 team! The Monocle platform is incredible, and has helped us significantly improve the performance of our acquisition AND retention efforts. We ran multiple A/B tests to truly confirm the incrementality of Monocle, and the "AI agents" won with flying colors. Every shopify merchant should be using Monocle or they are leaving money on the table. And also - implementation and on-going optimization is a breeze - Gabe is an all star.
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