Monocle: AI for Retention for Shopify

Monocle: AI for Retention

Personalize Customer Interactions with AI-Powered Marketing
Developer
OuterSignal Inc.
View on App Store
Monocle: AI for Retention
Rating
5.0
Feedback
11
Reviews
Chart
#4,871
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Monocle Shopify App are overwhelmingly positive, with users praising its personalization engine, AI Journey tool, and the significant revenue growth it has brought to their businesses. Customers appreciate the seamless installation process, the team's responsiveness, and the continuous improvements made to the app. Monocle has been described as a transformative tool for email marketing, offering advanced levels of personalization and helping businesses improve both acquisition and retention efforts. The team behind Monocle is highlighted for their professionalism, support, and hands-on approach, making the overall experience highly positive for users.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 0%
Less than a year 36%
More than a year 55%
All reviews
5 / 5 Share
Nov. 19, 2025

Store Using app Total reviews Average rating
Weezie Towels 7 5.0
5 / 5 Share
Nov. 17, 2025

We're very happy we decided to incorporate Monocle into our retention marketing strategy. Their personalization engine delivers the kind of intelligent, targeted campaigns we need to engage our customers—without adding layers of complexity to our workflow. The performance gains have been consistent across our email and SMS channels with real revenue lift. What sets Monocle apart is their team: they're responsive, invested in our success, and make implementation feel simple.

Store Using app Total reviews Average rating
Honeylove Over 1 year 2 5.0
5 / 5 Share
Nov. 5, 2025

We’ve been working with Monocle for a while now, and their new AI Journey tool enables us to achieve a highly advanced level of personalization, which is very complex to achieve on our own. They keep improving and expanding it all the time, which makes a real difference. After implementing it, our first tested flow saw a significant increase in both performance and revenue per recipient. The team is open-minded, collaborative, and constantly innovating. A big thank you to Noam and Ariel for their personal, responsive, and professional support, highly recommended!

Store Using app Total reviews Average rating
Underoutfit Over 1 year 10 5.0
5 / 5 Share
Nov. 3, 2025

Seamless to install. Has grown our revenue significantly whilst reducing our overall discounting! Highly recommend.

Store Using app Total reviews Average rating
Nala Over 1 year
5 / 5 Share
Oct. 29, 2025

70x ROI & 10/10 team! The Monocle platform is incredible, and has helped us significantly improve the performance of our acquisition AND retention efforts. We ran multiple A/B tests to truly confirm the incrementality of Monocle, and the "AI agents" won with flying colors. Every shopify merchant should be using Monocle or they are leaving money on the table. And also - implementation and on-going optimization is a breeze - Gabe is an all star.

Store Using app Total reviews Average rating
Fulton 3 months 18 5.0

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