All reviews

Rating Breakdown

  • 5
    33% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    67% (2 ratings)

Reviews with Text

  • 100% (3)
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5 / 5 Share

Feb. 12, 2025

Pretty robust store credit app. We had an issue with the New Customer Accounts and not syncing my customers to the store. It stalled out at 17K. But Suraj in support was very quick to address the issue and correct things. We are still in dev and not live but app should handle store credits well once we are live.

Using app

About 2 months

Total reviews

7

Average rating

5.0

1 / 5 Share

Aug. 8, 2024

Support is not great. They rarely answer the actual question asked. And for some reason that I can't fathom, it keeps issuing free shipping credits to customers when we DO NOT offer free shipping to anyone. Going to find a new app if support doesn't improve.

Using app

3 months

Total reviews

4

Average rating

3.0

1 / 5 Share

June 17, 2023

Installed app, but only 78 out of 1700 customers show in the app, and not the two I want to issue store credits to. Contacted support but no response received after a week.

Using app

3 days

Total reviews

4

Average rating

1.3

Developer Reply

Hi Stephanie, We have not received any support request from you. Please contact us via email or call. Thanks, Ishan