All reviews

Rating Breakdown

  • 5
    95% (195 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)
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5 / 5 Share

Sept. 23, 2020

This app is AMAZING! We had a unique situation to run a festival with multiple vendors and a single curbside pickup location. This app let us email and text our vendors based on a customer's selected pickup time. Vendors are able to see only the items they need to fulfill even if other vendors are part of the order. Thank you, thank you for such a great app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

This app is amazing. I was looking for a way to email a specific message to customers after they purchased a specific item. It also put the data in a google sheet so that I can give access to coworkers who don't need access to Shopify. Great app, well worth the money.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

The customer service team at arigator is just extremely helpful. This tool can practically automate a lot of your manual work! 10/10

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

Arigato Automation has been a game changer for us allowing us to automate things like a welcome email to new customers, a customer delivery details email, copy order comments to customer notes, add and remove tags from certain orders on a schedule. At this point, it's hard to imagine how we'd run our business without it. The amount of automation and filters available is incredible. Great support too, highly recommended.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

Awesome customer service should be mentioned first. We used it to create a custom fulfillment flow and it worked perfectly. Quick response times to assist with setup and smooth UI.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

Shopify does not send out notifications to customers when you mark an order as paid. I had tons of customers emailing us to ask if we received their payments and had to check for each person and reply to them which became so time consuming. I then got Arigato and set up a workflow to automatically trigger an email to say “thank you we have received your payment” each time I mark an order paid. Best $25 ever spent. I wish I knew about this app sooner as I could have saved so much time. Service is AMAZING. The team responds to every email and goes out of their way to help. Highly recommended. Looking forward to see what other things I can do with it now

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

Great team to work with. Takes a bit of time to get your head around the app but once you do there are plenty of problems that can be solved.

Using app

2 months

Total reviews

13

Average rating

4.6

5 / 5 Share

Sept. 10, 2020

This app has saved us hundreds of hours (aka $$$) with automating customer service workflows and I feel like we've barely scratched the surface. The team is super responsive and has helped us create automations that we (frankly) thought were impossible. Probably the best app I can think of for a SMB that's strapped for time and resources but wants big impact.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

This app is absolutely fantastic. With the ability to use workflows with subworkflows and hit Shopify's API, you can automate just about anything within Shopify. Bonify has built an awesome app and whenever I've had questions, their team has been quick to respond. If you're having issues on the back-end related to fulfillment, notifications, order tagging, or anything back-end related that Shopify doesn't solve exactly the way you need it to, this app can help you do it.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

Responsive and helpful team, this tool is very powerful and will do things that Shopify Flow cannot even do! The team is always innovating and comes up with new ways workflows. I use it to get alerts for orders with PO box addresses, high risk orders, send alerts to customers when their orders take more than 7 days to prepare. I combine the automatic tags with the free app Shopsync and Mailchimp to send very personalized emails follow ups. I also use it to tag customers based on their spendings so they can use special discounts.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

it's been very helpful with adding some automated processes and it works flawlessly. Basically you can do anything and they provide great and fast support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

Amazing app and amazing support. When you have a store with many orders, this application is the perfect tool to automate your entire process in logistics, customers, shipping rules and emails. My shop now depends on arigato for a smooth operation.

Using app

4 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 19, 2020

Hands down the best automation app out there. The best features and service available. Simple setup, doesn't require any special training to understand.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

Excellent app - has a lot more functionality than Shopify Flow. Their team is really responsive and has gone above and beyond to create customized workflows for us.

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

Really helpful support and work with you to find the right workflow for your needs! Highly recommend!

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

The devs are so promptly helpful and patient, and I can feel how eager they are to improve their app base on the user experience.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2020

Not really got into the app yet having just added it, but the support has been brilliant. An email asked what I needed help with, and a fast response followed. Great work, and very impressed so far.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2020

This is your Shopify secret weapon. It's like Zapier within Shopify and even integrates with Zapier and IFTTT! I don't know how I made it so long before finding this. Shopify is amazing but has some serious limitations once you reach even modest complexity, but Arigato Automation allows you to seamlessly work out even some of the most complex workflows.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2020

WHY? Why did it take me so long to find this app? I'd paid for a few apps to help me tag and manage products and order before I found Arigato Automation then I scrapped them all in favour of this app. So far, I've found nothing I can't do using their scripting language and where I get stuck their service is top notch. Friendly and informative. Thanks Guys.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2020

Great service, great app that's very powerful and saves a lot of development time. Loving this app.

Using app

Over 2 years

Total reviews

2

Average rating

5.0