All reviews

Rating Breakdown

  • 5
    92% (37 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 6, 2024

Extremely helpful and now working as we need it, too thank you

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

Great supports

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

I wanted a terms and conditions page that customers could not by-pass, I found that with this app. I needed to use the pop up feature though otherwise customers could by-pass using checkout. There was a problem with the pop up but they fixed it fast. I would recommend this app.

Using app

14 days

Total reviews

1

Average rating

5.0

3 / 5 Share

May 18, 2024

NOT COMPATIBLE with empire theme from pixel union. Crashes cart and after hours of support cannot be setup. Do not install if you are on this theme. Support was great and they tried for hours to help but app was just not compatible.

Using app

1 day

Total reviews

2

Average rating

4.0

2 / 5 Share

Feb. 22, 2024

App messed up my cart page and the developer wouldn't take responsibility, no matter the proof of screenshots I sent. He/she kept saying "well it's working on my end." Shopify told me there was nothing they could do because it was caused by the developer and something they did when I granted "collaboration access." The app worked for all of 10 seconds then immediately stopped working and caused "line id issues with any items in my cart. I tried it on 3 devices and sent screenshots to the developer of all 3 devices with different makes having the same issue. I thought my website was trash, until the developer (who insisted it wasn't the app) told me he/she was going to sleep and to "remove the app" and see if that fixed it. Sure enough, the problem resolved itself within 2 seconds of deleting the app... What a waste of two hours trying to get this app figured out, only to delete it because it caused issues with something that it advertised to do: add a "terms and conditions" checkbox to a single product.

Using app

About 1 hour

Total reviews

1

Average rating

2.0

5 / 5 Share

Feb. 12, 2024

Great app and amazing technical support. I needed to apply different terms and condition to different products so decided to try this app (I could not seem to find another app that could facilitate this for a reasonable price). The app was simple to use, but, there were initially some issues with getting the different terms and conditions to apply to different products, but Dillibabu was amazing and quick to help me problem solve/trouble shoot. Everything works great now.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Great and fast support. Works real good. Price is good too

Using app

17 days

Total reviews

10

Average rating

4.6

5 / 5 Share

Dec. 18, 2023

Really nice app and fantastic customer service by Dillibabu

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

The app did exactly what we needed and Support was incredibly responsive when we needed assistance with deployment.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 30, 2023

Poor customer support - did not attempt to even understand our issue and provided a canned response.

Using app

About 15 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

July 12, 2023

EPIC app! allows me to customise exactly how and where i put my waiver adjust it to be for specific items, collections, or generally at the cart or check out. Fantastic adaptability! and the customer service is awesome via the chat function. Highly recommend for a pop up T+Cs or waiver document etc.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2023

Great Customer support. Great Customer support. Great Customer support. Great Customer support. Great Customer support.

Store

Andala

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2023

We have just started using this app, however, I had some issues in setting it up for certain products (maybe because we use a paid template, not a standard one, not sure why). Their customer service is amazing, super speedy to respond and very patient, Dillibabu from the support team guided me through the process and also sorted out some issues he encountered in the back end. Massive thanks, Dillibabu for your great support!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2022

Perfect product with a perfect support This is working amazing, I love it! Exactly what I needed and it saved me a lot of time.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much @My Festigal! I’m happy you chose our app from all the apps in the market and that it does exactly what you want! Customer support will always be there to assist you if there is anything else that you might need!

5 / 5 Share

Dec. 1, 2022

This app does exactly what I need it to do. I like that you can apply the terms and conditions to specific collections or products. Customer service was very helpful.

Using app

3 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much @RV6 Performance! I’m glad the app is beneficial to you! We like to build apps that make your business life easier. Please do let us know if there is any further help we can provide. Our customer service team will always be there by your side!

5 / 5 Share

Aug. 9, 2023

Merci pour la prise en main de mon soucis, je n'arrivais pas a faire ce que je voulais seule. Je recommande, bonne réactivité

Using app

8 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much @Sort de cire! I’m glad you found our app and customer service helpful and that it serves your purpose! We strive to build the best apps out there in the Shopify market so you as our customer’s business life is easier. Please do let us know if there is any further help we can provide!

5 / 5 Share

Nov. 28, 2022

This app is wonderful and exactly what I was needing for my boutique. Customer service helped me get everything set up with a very professional Acknowledgement Agreement message. Very pleased.

Using app

11 months

Total reviews

13

Average rating

3.9

Developer Reply

Thank you so much @Hannah Rose Vintage Boutique! I’m so happy that you found our app and customer service helpful and that it serves your purpose! You as the customer are our number 1 priority. We build these apps so your business life is made easier! Please do let us know if there is any further help we can provide!

5 / 5 Share

Oct. 6, 2022

The app work very well as described and is customisable and their support is excellent. I recommend the app.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We would love to serve you in future as well.

5 / 5 Share

Sept. 14, 2022

5 Star to support team and Dilibabu for the help. Will recommend to others. I am very pleased with their efforts on resolving and trouble shooting our problems.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

5 / 5 Share

Aug. 30, 2022

Support very helpful, answered my question within minutes and then did zoom call to ensure i was comfortable with it

Using app

5 months

Total reviews

4

Average rating

3.0

Developer Reply

Thank you so much for the review.We are incredibly grateful that you took time out to leave us a 5-star review