MS Order Printer ‑ PDF Invoice
The reviews are overwhelmingly positive, with users consistently praising the app’s ease of use, quick setup, and strong customization options for invoices, packing slips, and refund templates. Many merchants highlight that it saves time, looks professional, and integrates smoothly with Shopify. A major standout theme is the support team: reviewers repeatedly mention fast, responsive, patient, and highly personalized help, often noting that custom requests and technical fixes were handled quickly and effectively. Several users also appreciate practical features like adding invoice download links to emails, supporting draft orders, and tailoring templates for different customer segments or workflows. The main drawbacks are relatively minor and appear in only a few reviews. Some users wanted more customization options directly in the settings rather than having to edit template code, and one reviewer noted the app was not yet translated into French. A few comments also imply that setup may require assistance for more advanced customization, though this is usually framed positively because support is so helpful. Overall, the sentiment is strongly favorable, with the app seen as reliable, flexible, and backed by excellent customer service.
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Great app! We were experiencing issues with a previous invoicing app that offered very limited customisation, so we decided to give MS Order Printer a try. The custom template options were great, although we did need a little help from the Magestore Support team to get everything set up exactly how we wanted. Their response and turnaround were fantastic, with our template tailored to our requirements and sorted the very same day we requested it. That in itself is a refreshing change compared to many other shopify app support teams, where you're often left waiting 24-48 hours for a generic AI response, followed by even more waiting for an actual fix.. The best feature for us is the ability to add a Download Your Invoice (.PDF) link directly into our Shopify order confirmation emails. This has significantly reduced the number of customers emailing us to request copies of their invoices. It's also available straight from the customer login area, giving customers another easy way to access and download their invoices when needed. We also use the Refund template for generating a Refund invoice for the businesses that need the digital copy of it. Although we don't use every feature available on this app, it's already saved us a considerable amount of time, and the invoices themselves look great. We also use MS Order Printer for packing slips for our dropshipping clients. We've been able to create a customised packing slip that doesn't display our own business information, making it ideal for orders being shipped directly to their customers. Overall, a great app that does exactly what we need, with excellent support from the Magestore team. :)
Great support from Ivy and the technician! They helped customize our invoice template to pull Shopify product type into the description field and adjusted the table column position exactly as we requested. The template works perfectly. Highly recommend MS Order Printer.
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