PH MultiCarrier Shipping Label for Shopify

PH MultiCarrier Shipping Label

Shopify Shipping App - Multi Carrier Shipping Label

Rating

4.9

feedback

527

Reviews

chart

#255

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    8%
  • Less than a month
    38%
  • Less than a year
    43%
  • More than a year
    10%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews for its exceptional customer service and support. Users consistently praise the quick response times, knowledgeable staff, and willingness to assist with setup and troubleshooting. The app is commended for its ability to streamline shipping processes, integrate with various carriers like UPS, USPS, and FedEx, and provide solutions for complex shipping requirements such as custom declarations and dimensional weight calculations. Customers appreciate the personalized support, including Zoom calls and step-by-step guidance, which have been instrumental in optimizing their shipping workflows. However, there are some concerns raised about the app's user-friendliness, particularly in terms of dashboard design and certain functionalities like label voiding and customization for international shipments. Despite these minor drawbacks, the app's overall performance and customer service have been highly praised by users.

Highlights

Exceptional customer service and support
Streamlined shipping processes
Integration with multiple carriers
Personalized assistance and guidance
User-friendliness concerns

Rating Breakdown

  • 5
    91% (482 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2024

Sibi was very helpful in answering questions related to our setup. Plugin Hive was able to take the place of 2 other apps we were using, therefore, saving us money in the long run. I highly recommend!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Great addon! Brings a lot more options for the customer in terms of shipping and rates. the interface is easy to use, and the support to set it up was thorough and very helpful.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

great support and assistance from Sagar. Thanks

Store

Asēdos

Using app

5 months

Total reviews

9

Average rating

4.6

Developer Reply

Thank you for your feedback! We're glad to help you automate global shipping with your Australia Post My Post Business, and eParcel accounts for your Perfumes store in Australia. If you have any queries, feel free to reach out!

5 / 5 Share

Nov. 25, 2024

Great Support!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

App was able to solve some complicated shipping details we had. Support was able to work around a very unique issue I had. Very receptive and was very easy to work with

Using app

6 months

Total reviews

2

Average rating

4.5

All reviews

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