Order Barcodes, Inc. review for PH MultiCarrier Shipping Label

Dear Jon, We regret to inform you that online buyers will not be able to use their own UPS Account number for our services. Currently, we are not aware of any Shopify Shipping app that provides this functionality. We strongly advise against implementing such a process because the Shopify Checkout is not customizable for every Shopify plan, making it challenging for customers to provide UPS Account details. Moreover, customers can enter incorrect information, resulting in cart abandonment. Our recommendation is to utilize the merchant's UPS account, which you have already set up. This way, UPS rates based on the merchant's account can be displayed at checkout. While these rates may not precisely match the customer's UPS account rates, they can serve as approximate rates during checkout. Alternatively, you can offer Free Shipping at checkout as another approach. In both cases, customers would need to prepare the shipment labels using their own UPS Account and send them to the merchants for processing the shipments. We attempted to reach out to you yesterday using the provided contact number, but unfortunately, it was not connected. We suggest scheduling a Zoom call at your convenience to discuss possible alternative solutions. Please feel free to reach out if you have any questions. We are here to assist you.