All reviews

Rating Breakdown

  • 5
    93% (497 ratings)
  • 4
    4% (19 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 98% (527)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2024

Super helpful support team! Consistently get answers to questions within an hour or two.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2024

Support has been absolutely amazing any time I needed support. They go over and above what they need to do.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Sibi was very helpful! Great customer service, fast and clear. Thank you!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Great exprience and easy to use. Exactly what I needed for multiple shipping boxes for one order! Supports multiple carriers too so no hassle for retailers

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

This app is full of great features. I do not regret trying it the first time. Thank you to the support team. Easy to communicate and very professional. I highly recommend this app. An outstanding thanks to Manohar.

Store

ESP

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2024

Thank you for all you help Sibi. It really helped having the step by step help through Shopify, your app and service has been second to non :)

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2024

Great app for Australian shipping services. Even on a free trial subscription I was able to get great service and a set-up walkthrough over a video Zoom call. Great customer service and care. I would highly recommend it to anyone looking for multi-carrier shipping services in an all-in-one app.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

Manohar was a great help getting my store setup with shipping rates. Provided a detailed explanation of how to use the app and features within it.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2024

Great customer service, they quickly helped me get the app setup and working.

Store

Atlas

Using app

About 22 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

April 3, 2024

Bra support!

Store

MapArt

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2024

Excellent customer service. Sibi was super helpful, very knowledgable and was able to help us solve all of our issues. 5 stars for sure!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2024

Support session was helpful for me by Keerthi

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

Sibi was fantastic in helping us set up & use Plugin Hive

Using app

About 24 hours

Total reviews

4

Average rating

5.0

4 / 5 Share

March 18, 2024

Takes a bit to get your store set up correctly and to get your carrier accounts brought over correctly but thankfully they were able to answer all my questions and resolve all my issues with a zoom call with one of there tech support reps. I only give 4 stars because the platform is not very user friendly.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

March 18, 2024

excellent help! Sibi was very quick and knowledgeable.

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

March 15, 2024

Issue resolved quickly!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

So far the app is working great. I setup a call with support to get everything setup properly, which made it much easier. They were very helpful and everything was working when we were done.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

Manohar was very helpful getting my app set up. He made it simple and clear, and it was helpful to me.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

great and quick support, very understandable and efficient!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2024

Keerthi was amazing helped me so much and made the experience very easy while also being patient which was great. Thank you

Using app

7 days

Total reviews

3

Average rating

5.0