All reviews

Rating Breakdown

  • 5
    91% (479 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

Feb. 14, 2023

This is our companies first e-commerce store. The team at PH have been extremely helpful all along the way when questions & issues arised in the setup of our store's shipping. They are always quick to respond also.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

They've been quick to respond to my e-mails (within 24 hours) and help me get setup with my shipping needs. They've also been quick to establish zoom calls in order to better understand the issue. My use case is very niche, so it did require me to go through about 3 service reps before my issue was fully understood and resolved. But still, very impressed with response times and willingness to jump on a call to solve problems.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

Great customer service and easy to use! They followed up after I sent and request for customer service, and within 30 minutes I had a link for a Zoom call. All issues and questions were resolved!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

The PluginHive team offers a great and fast support! Within minutes they have often answered any outstanding queries.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

Shashi has been super helpful both times I have needed customer support. He walked thru my exact problem and fixed the configuration. So much nicer than a bot sending you a link to FAQs. Thanks for the great support.

Store

Halumin

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

The team at PluginHive including Addina & Sibi were a great help when it comes to support and advice when setting up the application.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Excellent Customer Support. Excellent App. Now I am getting a hang of it, I can see the app is performing to our needs. Kudos to the dev team.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Excellent app! The setup is easy to configure and everything is pretty straightforward. The app support is top-notch, they go out of the way to solve doubts and provide you with additional information.

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

I would recommend this app because of the customer service and all of the help that has been provided with the setup of the app and general questions that i have had for Sibi and the rest of the PluginHive team.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Great customer service very responsive, and dealt with my setup and queries the same day. thanks again

Using app

About 18 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 6, 2023

Liking it pretty well so far. Great customer service very responsive. They reply to emails quickly and are avialable for Zoom calls.

Using app

15 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 5, 2023

Sibi was excellent and very helpful in answering any questions and helping set-up our store for success.

Store

reineio

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

The customer support is absolutely over expectations! Fast replies and really putting in huge effort to help. After some help from the support we got a good understanding of how the app works. The app offers most of the tools we need for our store.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Shashi was very helpful in explaining the app and helping me configure it to my needs. Thank you so much!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Sibi is such a great helper for me. The call has been absolutely fantastic! Thank you so much for your help.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Fantastic support. The app has a lot more functionality than I expected, and is very intelligent across global shipping and warehouses. Fast support responses. Thank you.

Using app

1 day

Total reviews

7

Average rating

3.0

5 / 5 Share

Jan. 23, 2023

Adina is extremely helpful & knowledgeable, support is immpresive and i am subscribing. Recommended for fellow Indians for excellent support by Sibi & Adina.

Store

Prokare

Using app

11 days

Total reviews

12

Average rating

4.6

5 / 5 Share

Jan. 23, 2023

Hello Team, Keerhi was the one who not only guided me but also the third party which was bluedart to overcome the problem, really appreciated.

Store

AKSA

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

Excellent app, works really well, highly recommended. The support is very good to, always a fast response.

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

What Can I say...hmm....Great app, The best People, We have some many set up problems with our courier of choice but the Guys a Plugin Hive, Sibi & Addina are so good, walks us though the process. I can't thank them enough. So again many thanks for the hours of back and forth conversations. Cheers Guys.

Using app

16 days

Total reviews

2

Average rating

5.0