All reviews

Rating Breakdown

  • 5
    91% (479 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (9 ratings)
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4 / 5 Share

Jan. 19, 2023

good app and functionality. Customer support is fantastic. Shashi Kumar explained everything in detail and helped with the set up.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 17, 2023

This app really has saved us a lot of work and the support from the team is absolutely great. They respond super quick and have been of great help in setting up the app for our different stores. I can highly recommend this app to anyone who wants to futher automate the label processing part.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Setting up shipping was tricky for me, as I have products that need to be treated quite differently. This app seems to have all the features I need and they provided a great deal of support to me to get it functioning as needed. Two thumbs up and many thanks! PS. Over a month later, we're still getting terrific support from the team behind PH MultiCarrier App. Many thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Shipping is super confusing but this app makes everything better. Every time I've had an issue, the support has been super fast and helpful. From printing labels, setting up box sizes, and connecting to your preferred carrier... this app will make your life easier. You are the best, Shashi!

Store

Fleek

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Mr.Kumar was very helpful in deducting what my problem was, If I need further help, I feel confident in their ability to help me resolve it. The App offers many Features and allows the customers to interface with your shop more progressively.

Store

skike

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2022

Shashi Kumar explained things more thoroughly and helped us with some setup issues we were having. Now we should be able to ship using the advertised rates.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

Shashi Kumar was so helpful and promptly answered all of my questions. He walked me through a few things to give me a better understanding of how the app works and now I feel confident using it. Thank you so much!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Shashi was a huge help and very kind. The onboarding process was painless too. I look forward to using this app and the experience has been very positive so far. Thank you to the whole PH team.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

So far I think it's going to be great. Support is wonderful - Shashi Kumar was very helpful! He helped me get the app set up and walked me through answers to my questions.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

This is why this app is so good. It actually connects your live negotiated rates you have on your UPS account to the customers checkout in real time. This way they only pay the exact fair amount. Otherwise Shopifys internal rates will rob the customer blind and over charge by massive amounts of shipping costs ,then no one will check out. Plus they will give live zoom meeting to make sure your fully set up. 5 stars here

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Excellent customer service. I had some issues printing labels and team were right on it, within 10 minutes, sorting it out with clear instructions of how to resolve. Thanks.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2022

Awesome and fast assistance. Thank you all VERY much, especially Shashi! I have had a number of issues and they keep pointing me in the right direction. Update: I just spent about an hour in a zoom conference with them as they walked through one issue I had and then walked through all steps needed to help me show my client what their app can do. Perfect!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

I needed assistance with changing the shipping settings and the staff was fast in responding and gave me the exact info that I needed.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

I have received great help from Keerthi. After i wrote my initial review. Thank you so much! Kind regards, Mikael

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Dear Mikael, Please pardon the delay in calling you on the given number. We appreciate you joining us on the call, and I'm glad we were able to setup Postnord carrier and generate labels. If you require any additional help, please get in touch with us. We strive to give each and every one of our customer's prompt service.

5 / 5 Share

Nov. 15, 2022

Hello there, I would like to thank the support very much, I really appreciate their effort and time for troubleshooting the issues and recommend the solutions Thank You.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

I'm very happy with the functionality and service of this app so far. The team has been quick to respond to my inquiries in detail and even helped me correct my rules by zoom.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

I recently implemented this app and needed some guidance on how to use it. As soon as I reached out I was helped by Shashi Kumar, he was outstanding and proficient and fixing my problem and explaining the solution. Thank you Shashi!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

The app that saved my store. This is the only app that connects with my DHL account. The support is very professional and quick.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Had a few issues setting it up to my liking, but the support was great. Helped me with all the issues without any hassle. One email was enough for them to understand and solve everything so far. Great team.

Using app

3 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 13, 2022

It's glitchy and support is slow to respond. Also, they do not offer discounted rates as claimed. **

Using app

7 months

Total reviews

35

Average rating

2.0