All reviews

Rating Breakdown

  • 5
    91% (479 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 3, 2022

The App is quite convenient to integrate multiple carriers calculation into the cart. Most issues are due to the carriers' platform connection. Coach Anees gave me fast and effective support to figure out the issues. Make it simple without painful experience.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with us. We are so glad to know you are happy and satisfied with our app and support.

5 / 5 Share

Dec. 29, 2021

Extremely knowledgeable support team and walked me through each and every step I was in need of to successfully configure the app. Very happy with the purchase.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review. We’re are glad to know that you are happy with the app and our support could help you in setting up the UPS Sure Post rates.

5 / 5 Share

Dec. 28, 2021

Very helpful technical support, thank you! One thing I would like to see this app comes with is that the "Sender Address" can be amended manually when the customer placed the order.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time out to leave us a review and share your feedback! We appreciate it and have noted your suggestion. We are glad to know you are happy and satisfied with our App and support.

5 / 5 Share

Dec. 27, 2021

I am very appreciated for the customer service, they respond quickly and always help to solve the problems, the app can bind my DHL account and calculate the correct shipping cost, and it is useful, for now, I have a suggestion to your app, when I release a new product, I have to open this app and import the products in the app so that the shipping cost of this new product can be calculated in the checkout page, I hope it can be imported automatically, then I don't have to import the new products every time. anyway, thanks for your team a lot!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time out to leave a great review and share your feedback! We appreciate it and have noted your suggestion. We are glad to know you are happy and satisfied with our App and support.

4 / 5 Share

Dec. 19, 2021

I am Kan Guo, and I have been running an e-commerce business for five years. I love your APP of Multi Carrier Shipping Label; it is really awesome. He is very close to our usage scenario. But after getting to know you these days, I would like to make the following comments to you in particular and hope to modify and upgrade your program to make it more powerful. --The adjustment suggestions for Shipping Lable are as follows 1. It is necessary to modify the name in ITEM in the APP. This is because the ITEM on the website is often used to promote website keywords, but when it is used for actual shipment, it is not recognized by the customs of some countries. 2. The unit price and total price of the product must be adjusted in the APP. The reason for this is very complicated, but trust me it is very necessary. If the price cannot be modified, your APP will not be able to be used. -- Regarding the total adjustment of the transportation of dangerous goods and ordinary goods. I noticed that your APP could define the nature of each product, including whether it is a dangerous product or chemical, etc. However, this information was not used as the basis for the final calculation of freight. We need a comprehensive algorithm that can calculate load because some transportation companies do not accept the transportation of dangerous goods. For example, when two products A and B appear in the customer's shopping cart simultaneously, A is a product with a battery, and B is a standard product. 1. When A and B belong to the same warehouse, we usually combine A and B into one package and ship it. Therefore, the package should be carried by a company that allows the transportation of dangerous goods. Thus, the APP should present to the customer a freight quotation that enables the transport of hazardous goods company. And calculate the freight based on the combined weight of A and B. 2. When A and B do not belong to the same warehouse, the App should give a comprehensive freight quotation based on the shipping addresses of A and B. The combination of A's freight and the freight of B can be presented to the customer. When shipping simultaneously, it can split an order for two or more shipments and finally print two or more shipping labels of different shipping companies. --The logical improvement of the comprehensive calculation ability of the freight of the same order issued by different products. From my point of view, there will be multiple calculation logic. I think users should be allowed to edit their differences based on their usage habits or differences in policies and laws of countries and regions. These are my summarize; I hope you can improve your App. Thank you for your reading. Sincerely & Regards

Using app

5 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 16, 2021

Prathyusha helped me set up live freight shipping for my store. She was soooo helpful! 10/10 Will use them in the future!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re glad to know that our support team was of help in setting up your Sure Post rates. Thank you so much for taking time and leaving us a review

5 / 5 Share

Dec. 14, 2021

great features that are not standard in Shopify. That combined with amazing customer service make me give this 5 stars

Store

Buyamia

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review. Glad to know you are happy with the app functionality and the support.

4 / 5 Share

Dec. 14, 2021

I'm new at this and I'm still setting up my shop. So I might upgrade my review when I've had more of a chance to try it out. The customer service so far has been very quick and helpful. On the other hand, I was surprised that for my size business I would need to have a Stamps.com account to ship with USPS . . . so that's another $18/month. And that was upsetting—I wish I knew upfront. But after an hour or two of checking out my options and number crunching, I think it might be worthwhile to use this app with the free Shopify theme I chose as compared to the fees I have to pay on Etsy. And I DO feel that the ability to use dimensional shipping is essential for my business. How I feel about Shopify making you need an extra app for a normal essential function makes objectivity about rating this app a challenge! But some of the support people were particularly helpful so I feel encouraged about that. So we'll see how it goes.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your Feedback and kind words. It means a lot to us. Please feel free to reach out to us if you face any difficulty, we will be more than happy to help you.

5 / 5 Share

Dec. 13, 2021

Excellent and fast customer service! Quick response time through phone calls and emails and the staff is very friendly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

The customer service team was very helpful to walk me through the process. Highly recommend. This was mainly to use the SurePost via UPS account and the Multi Carrier shipping label app will work perfectly for me.

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking time and leaving us an amazing review. We are happy to know our app has helped you to display UPS SurePost rates and is matching your shipping requirements. This means a lot to us.

5 / 5 Share

Dec. 6, 2021

I am in the process of setting up, but so far very impressed with the customer service. Thank you Addina for all your help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for you taking out the time to write a review about our service and solution. Appreciate it.

5 / 5 Share

Dec. 6, 2021

Prathyusha was very helpful. Unraveled our problem quickly during a screen share. I was very impressed with customer service.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review. Glad to know that our support was very helpful. This means a lot to us

5 / 5 Share

Dec. 3, 2021

This is a great app, was really helpful for my shipping needs. The customer support is incredible and very responsive as well

Store

CANVII

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We are happy to know that our support was helpful in setting up the desired rates at checkout and the app is meeting your shipping requirements.

5 / 5 Share

Dec. 2, 2021

I asked for help setting up shipments, and got a call from them shortly after. Really efficient support. Thanks to Bilal for patiently helping me figure out how to set up the app.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review. We are happy to know that your were able to set up the app and are happy with the service. Wish you good luck.

5 / 5 Share

Nov. 26, 2021

I downloaded this app because I needed rates calculated by the dimensional weight. This app allows you to do just that among many other features. It was easy to install their support team has been amazing. I had several questions that they answered within seconds! Highly recommend.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience. We’re glad our support team could help you set up the app. Wish you a seamless shipping experience.

5 / 5 Share

Nov. 25, 2021

Great work by an amazing team. They are extremely responsive and willing to answer questions and fix any issue we have. Definitely this app has one of the best support. Thanks Addina, Jon and others for their attention.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking out the time to leave the review. We’re glad you are happy with the app and the support.

5 / 5 Share

Nov. 25, 2021

The best support, Addina fix my issue to calculate the freight with my TNT account. This service is really good I will recommend 100% to use this app. Thanks Addina for your help and support

Store

COOL-J

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time out to recommend the app. We are glad that we were able to help in setting up the TNT rates for weekends and public holidays for you.

5 / 5 Share

Nov. 23, 2021

Felt special with their fast response and delightful interaction. I would recommend this app to others as well...

Store

D'maira

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for recommending the app. We are delighted to know that you had a five star experience with us.

5 / 5 Share

Nov. 18, 2021

Pleasure to work with their team. They were able to help us integrate our carriers with negotiated rates and assist with setup and config.

Using app

5 months

Total reviews

7

Average rating

4.9

Developer Reply

It was a pleasure to work with you and your team too. Thank you for your patience and cooperation.

5 / 5 Share

Nov. 17, 2021

I found the best accurate computation of the dimension in this plug in application. highly recommended to all shopify users with problems in getting the dimension shipping cost.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We appreciate your patience and understanding throughout the process.