All reviews

Rating Breakdown

  • 5
    93% (549 ratings)
  • 4
    3% (19 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (574)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 17, 2023

great app that really makes our lives easier. The support is always super fast and reliable. Can highly recommend this app.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2023

Support is very good, wish everything is in the same screen same as the PH . I was able to integrate UPS successfully.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We're happy that we were able to help you automate shipping with UPS. If you have any questions or concerns, please let us know. We are always here to help you. Regards, PH Multi Carrier Shipping Label App Team

5 / 5 Share

May 10, 2023

The app functionality was great and their support turn around time is great. They always respond with in few hours and they are happy to join a quick call to explain. Appreciate their effort in making the useful apps.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

I was able to configure my post carrier accounts without any issues. Happy with the support given thank you

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2023

Sibi was a great help in a walk through today. Very knowledgeable on the topic. Very useful in helping us navigate the app.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Excellent app, works great but it is the level of customer service that is outstanding. They reply very quickly and work with you to get everything set up and help resolve any issues you may face. Highly recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2023

Excellent customer service at all hours of the day, and extensive options to customize our shipping preferences. Really enjoying this app so far!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with our Shipping App! We are glad to know that our app has helped you optimize your shipping strategy and meet your business goals. Please do not hesitate to contact us if you have any questions or concerns. Thank you for choosing our app, and we look forward to serving you in the future! Regards, PH Multi Carrier Shipping Label App Team

4 / 5 Share

March 27, 2023

As an Australian with difficult shipping needs, this app is the best in class. It actually has Australian carrier options, and has very helpful helpfiles if you need to learn how to set up the app. The features are almost perfect. There are a lot of options that are not explained, but support are very quick to respond and explain everything. We have rate calculations happening at checkout using both weights and dimensions, we are linked up with a good range of Australian carriers, and we're able to account for steep surcharges that some couriers add when shipping large and heavy items, so we're not losing money on those orders. It's answered our prayers on the shipping front for Shopify.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for providing feedback on the PH Multi-Carrier Shipping app. We're glad that our app has been able to help you ship with your preferred carriers: TNT, Australia Post, and Sendle. If you have any further questions or concerns, please don't hesitate to reach out. We value your business and are always here to help you with your shipping needs. Regards, PH Multi Carrier Shipping Label App Team

5 / 5 Share

March 22, 2023

Shashi was very helpful resolving our doubts. The app works very well and we are happy with the service

Store

DisnDis

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We're happy that we were able to help you with displaying UPS & FedEx-calculated shipping rates at checkout using our app. As always, please don't hesitate to contact us if you have any further questions or concerns. We value your business and are always here to help you with your shipping needs. Regards, PH Multi Carrier Shipping Label App Team

5 / 5 Share

March 21, 2023

This app allowed us to start offering multiple shipping options not afforded to us with our previous app. We were able to talk with PH associate during installation and set up which made this process much simpler. Have not used this particular app much yet. But, the PH FedEx app worked flawlessly for us in the past. So, we are confident this one will as well.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your positive review! We're happy to hear that our app has helped you offer more shipping options. Our app is reliable, and we're always here to help if you have any questions. Thanks for choosing us, and we look forward to serving you in the future! Regards, PH Multi Carrier Shipping Label App Team

5 / 5 Share

March 21, 2023

Very robust and helpful app that allows me to deal with products of all sizes and weights. The best part is that the customer service is amazing. Whenever I've had a problem, I've gotten quick and clear responses. I even have had Shashi jump on a Zoom call to walk me through! Really appreciate it!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2023

Shashi has been a great help. We needed dimensional shipping for our website and he was able to walk me through it step but step. Thank you so much for your time and patience!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive review. We are delighted that we were able to assist you in configuring your website's dimensional shipping needs and ensuring the accuracy of the UPS carrier and shipping rules We'll make sure to pass on your kind words to Shashi, and we're looking forward to continuing our relationship with you. Please don't hesitate to reach out if you need any further assistance. Best Regards, PH Multi Carrier Shipping Label Team.

5 / 5 Share

March 9, 2023

The PluginHive team really is first rate! If you are looking to bring in carrier rates and need a solution like this I think you will find the PH MultiCarrier app to be great value.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback on the PH Multi-Carrier Shipping app! We're happy that we were able to help you with displaying real-time UPS and APC Postal Logistics rates at the Shopify checkout. Please do not hesitate to contact us if you have any questions. Happy Shipping with PluginHive!

5 / 5 Share

March 1, 2023

I've been looking for a fufillment app that would offer live rates, levels of customisation regarding carriers and packing parameters, and ease of use and so far this has been exactly what we're after. And the support has been exceptional! Within a couple of minutes of installation, I had a phone call from the lovely Addina to offer guidance and she was so patient - even when I called her back at least 3 more times to get more advice and clarification. She even did a Zoom call to ensure that I knew how to get the best out of the app. So happy to finally find what I was after!! Highly recommend!!!

Using app

About 24 hours

Total reviews

5

Average rating

5.0

Developer Reply

Dear Healthie Wholesalers, Thank you for sharing your positive experience with our Multi-Carrier Shipping Label App. We are happy that we were able to integrate Australia Post and Aramex into your Shopify store. Happy Shipping with PluginHive!

5 / 5 Share

March 1, 2023

Excellent application and fantastic support. This really makes creating shipping labels for multiple carriers easy. Highly recommend.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2023

Sibi did an amazing job taking me through the App. Extremely thorough and knowledgeable. I am very excited about the features of this app for instance label generation, rates at check out, etc. This is going to make our online business so much more stream lined and efficient!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2023

Great App, super responsive support, questions answered and problems solved within minutes. Highly recommended.

Using app

8 days

Total reviews

4

Average rating

4.0

Developer Reply

Dear DermaHealer, Thank you for taking the time to share your positive experience with the PluginHive Multi-Carrier shipping app. We're thrilled to hear that the automatic generation of commercial invoices for international shipments with FedEx was helpful to you. We appreciate your business and look forward to serving you again in the future.

5 / 5 Share

Feb. 27, 2023

Great app, even better support. Addina was very helpful and patient with me and was willing to jump on a call to solve these issues and speak with my shipping carrier.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

Sashi was very patient with all our app questions and understood our needs. He also made it clear he was there to help with future questions as we set up our packaging. Thank you!

Using app

About 15 hours

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 24, 2023

Shashi made the plug in hive set up seamless, glad to be using surepost on our site. Good customer service and helped me with the setup on our site.

Using app

3 days

Total reviews

1

Average rating

5.0