All reviews

Rating Breakdown

  • 5
    91% (479 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

March 15, 2022

I enjoy being able to get all of my carriers rates in one place and the customer service has been legendary.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re glad to know that you are happy with the app getting all the carrier rates at one place. Thank you for your appreciation. Remember that we are always here for you.

5 / 5 Share

March 14, 2022

I used this app to integrate the shipping fees from dhl express and it works very well. Also support is instant and helpful at responses

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad to know you are happy with our solution. Thank you for recommending our solution for DHL Express.

5 / 5 Share

March 12, 2022

I've never seen a better customer service in my life. Very useful app to show live shipping rates for international orders.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

It gives us great satisfaction to hear such positive feedback. We are glad to work with you. Thank you for your kind words.

5 / 5 Share

March 11, 2022

Customer service is sublime! They walked me through the entire process of setting up and automate my shipping! Very friendly and took a genuine interest in my business!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the appreciation. Our passion to understand and work closely with our customers is what drives our work. We are glad that our services have benefitted you.

5 / 5 Share

March 9, 2022

Customer Service was very helpful and the app lets me calculate my rates live which I love for my customers.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are happy that our app is helping you to display live FedEx and DHL live rates. Thank you leaving us a review.

5 / 5 Share

Feb. 25, 2022

I needed this app for automating the process of UPS Shipping labels. I installed a few apps to do this, just to find that they didn't support UPS or didn't work as stated. After installing this app Jon phoned me and guided me through the setup! I encountered a small issue with registering my UPS account and Jon worked on this in the background while I waited, sorted the issue and called me back. He then guided me through using the app and setting up all the packing parameters. I couldn't ask for a better service and I'm not sure one actually exists. We are building another store and will use this app again! Thanks Jon.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Jon was very helpful and patient during the entire process. I would highly recommend this app for business owners.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Not only does this app do what it says it will do and it does exactly what I needed on my website, but the customer service is outstanding. I needed a little help getting it set up like I want...sent an email requesting a call back and got the callback within a short time. The tech logged into my account and made everything right while we were on the phone. There is not much of that type customer service around these days.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

Jon M was extremely helpful in helping me set up the app to work for the dimensions of our products and thoroughly explained every step of the set up process. He was also integral in helping integrate our already existing carrier accounts into the app. Thanks!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

Iam super impressed by the customer service. They help me all the way to set up apps and make some test orders with full instruction via zoom. App works amazing, the best option for PostNord. I have no issues and I feel super safe, when I can reach customer service so quick and they will help me to solve any problem. Thank you! Recommended strongly!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

I was having teething troubles working out how to use this app and prathysha called me seconds after I left a request in the help box and resolved all the issues I had. Amazing customer service!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2022

Fastest resolving of a problem ever:) This company is great in their support, I strongly reccomend this service.

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for recommending our app for PostNord carrier. We are glad to know that you are happy with our support and app functionality.

5 / 5 Share

Jan. 28, 2022

Keerthi is incredibly helpful helping us to set up our account. She helped us with the life shipping rates and the generation of the labels.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for sharing your experience. We are glad that the app is meeting your requirements of live shipping rates and labels generation.

5 / 5 Share

Jan. 27, 2022

Jon was so helpful helping us set up our site! He took his time to review our concerns and even had a zoom call so we could look at everything together. He resolved all of our issues and we really appreciate his help. We are excited to get to our store up and running with the help from this app!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback, we appreciate it! It is always our priority that our customers not only install the app but they get complete benefit out of it by saving shipping costs, time and effort.

5 / 5 Share

Jan. 20, 2022

I have been using this appt o calculate shipping charges. There are some very handy features like the automation rule which i was not aware of. Prathyusha, from the team, was very patient and helpful to help me set up the app. Thank you so much.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Keerthi was great support, very helpful and patient with setting up the back end. Plugin quite simple to use actually once you get used to it. More automated features would be great.

Store

IRYSS

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience. We’re glad our support team could help you set up the app. Wish you a seamless shipping experience.

5 / 5 Share

Jan. 13, 2022

Support was fast and good! thanks to Addina for helping me add a shipping carrier that we needed. Truly speedy.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

We are happy to know that you are satisfied with our continued support. Also, glad to know that you could add the carrier of your choice and enjoy easy and smooth shipping experience.

3 / 5 Share

Jan. 12, 2022

Cela fait deux fois que je dois appeler le service pour remettre l'application à jour. Le service est rapide et excellent mais il est difficile de parler avec la représentante en français, voir impossible. Elle a pris le contrôle de l'écran et finie par m'aider à remettre le tout en ordre. Très gentille et courtoise. Toujours, je ne comprends pas pourquoi le service s'est déconnecté de mon système deux fois en 1 mois.

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 11, 2022

This app is wonderful, solved all of our issues with shipping from different carriers and our custom configurations. But more than that the support team is stellar, so responsive, and was ready to help us every step of the way to get things set up and working properly. Thank you!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy to know that the app solved all your shipping issues with multiple carries. Thank you so much for the review and appreciation for the support team. Wish you good luck..

5 / 5 Share

Jan. 4, 2022

You guys are fantastic. The app is fantabulous as I have been trying different shipping apps which gets things complicated and customer care is not on time. But with your app and your team is right on time to help ur customers out. Thanks again and keep it up.

Using app

Over 2 years

Total reviews

2

Average rating

5.0