PH MultiCarrier Shipping Label
Shopify Shipping App - Multi Carrier Shipping Label
Rating
4.9
feedback
524
chart
#244
All reviews
Rating Breakdown
Review RSS Feed
May 17, 2022
Showing customer facing dimensionally derived shipping rates has been a major headache since we opened. We also have the issue of sending items of high value needing an "insurance" add on rule, not all items, but 30% of our shipments. We have been eating high shipping rates through using Shopify's weight only paradigm. Prathyusha was exceptionally patient, consistently available and pragmatic in understanding what we needed to do to get our problems resolved. The app is great and more than pays for itself. Great customer service.
We’re so glad the app has been useful and paying off itself. Also happy to know that the support team understood and helped set up the app for your complex requirements. Wish you good luck.
May 10, 2022
I had a lot of problems getting a plug in to work with my post account. I spoke to Addina! and she had it all sorted within a few mins and everything is working great! wish i did this a week ago!
We are glad to know that you are happy with our solution and you liked our support. Thank you for your taking the time to leave the review.
May 10, 2022
The app is a little bulky, but that can be expected with large and versatile tools. The app works really well with Shopify and seems to work well with google. I am most impressed with the customer support and dedication to customer satisfaction, which is a dying art in our world. It is easy to get ahold of the team, and they are very quick to respond or call. Prathyusha has been especially excellent to work with and has done a great job of getting the right information so we can get our products and variants showing correctly. I am very happy to have been in communication and look forward to any other conversations that may need to occur.
May 5, 2022
Excellent people! with most apps you will need some support to get going, there guys are amazing. Fast, intelligent and resourceful. Very pleased.
Thank you for taking time to share your experience with us. This will keep our team motivated.
May 4, 2022
シンプルでわかりやすく使いやすいと感じます。英語なので不安もありましたが、サポートも丁寧にしていただきましたので、安心して使うことができそうです。基本機能はすぐ理解できました。これからもっと勉強して使いこなしたいと思います。
We are so glad you are happy with the app and its features. Also great to know that the app is easy to understand. Thanks a lot for your kind words! We are excited to see your feedback!
April 29, 2022
Great app. The team is very friendly and helpful. They helped with setting up the software and removing the shipping rates from checkout. The beautiful thing about this app is that you have all your shipping carriers in one place and you can check the shipping rates easily instead of inputting the shipping information into multiple places.
April 29, 2022
This app did wonders for us, We have a huge inventory of products, but we set up a data entry system to gather all the dimension data and weight so as to pass it on to shopify & the app. We had a few bumps along the road as we have a integration system with our back office system, which uploads products to shopify, it caused a problem which the app support team helped us pinpoint, and then they helped us in all our queries including reasons why price was off (We were using inches instead of centimeters for the boxes) Its these things that the support team is there to help you all the way through!
April 18, 2022
Great App, and as we set it up for our store, Jon and his team we constantly there with any questions or issues we had. I probably reach out at least 5 times for help, and each time they were quick to respond, and helped fixed the issues we would have, or just guide us on how to set the app up properly. Couldn't recommend it enough!
Using app
11 months
Total reviews
6
Average rating
4.8
April 14, 2022
Wonderful support and great patience for each and every of my question even if it is not related to them. Worth for money and customer support people are available any time to help.
We are so glad to see your valuable review! This will keep us motivated!
April 7, 2022
Wir verwenden die App, um unsere Versandlabel für UPS auszudrucken. Das funktioniert einigermaßen gut und zuverlässig. Das einzige Manko ist: Wenn man ein Problem hat und den Support anschreibt, bekommt man zwar relativ zügig eine Antwort, aber selten kann dieser einem weiterhelfen. Das ist sehr schade, vor allem, weil die App kostenpflichtig ist. Wären diese Probleme nicht, z.B.: Es werden Bestellungen übernommen, deren Produkte als "Kein Versand" markiert sind und ein paar andere Kinderkrankheiten würde diese App mehr als 3 Sterne verdienen
April 7, 2022
This app has solved all our issues with customer checkout and shipper integrations. But most of all the support team including Addina, Prathyusha, Anindo and Keerthi give exceptional fast and friendly service.
We are glad to know that our app will meet your shipping requirements. Thank you for appreciating our support and app.
April 5, 2022
With Multi Carrier Shipping Label, setup is easy and the team gives the best support that we soon can start to ship internationally. I highly would recommend it!
April 4, 2022
We are using this app to be able to ship to multiple locations across the world from different shipping locations. The support team was incredibly helpful and clear for our use case. We were able to get set up on the app, test and go live within one day. Thank you!
Thank you very much for the wonderful feedback for the app and the support. Appreciate you for taking the time out to recommend our app and support.
March 28, 2022
It has helped our business to automate the shipments and save time in the process. They also have a technical team that is always willing to answer all questions and constantly work on improvements to the app.
We are so glad to know that the app has been a time saver by automating your shipments. Thanks a lot for taking the time to recommend the app and support.
March 25, 2022
The customer service was friendly and available the next day. They helped us get all set up with some tips as well.
We are happy that we were able to setup the UPS Sure Post rates and the app is now meeting all your shipping requirements. Thank you for leaving us a review. This means a lot to us.
March 25, 2022
Customer service is great, very helpful!, Even Trained us on the things. App is perfect for shipping integration. Easy to use with good customization.
Thank you for your review. Happy to know that the app is helping you streamline your shipping process. We are glad that we could show you how to use the app in the best possible way. We appreciate your patience and cooperation during the entire process.
March 25, 2022
Just setup the app. I appreciated the instant assist from Pratyusha to setup my account. Great customer service. I will rate again once I get to use the app.
Glad to know that our support was helpful in setting up FedEx and Stamps in the app. We’re excited to have you onboard. Thank you so much for your kind words.
March 18, 2022
Customer service is great, very helpful! App is perfect for shipping integration. Easy to use with good customization. Allows customers to select shipping methods and offers pricing calculations via your vendor.
Glad to know that the app is helpful in allowing customers to choose shipping methods and is meeting all of your requirements. Thank you for your feedback.
March 16, 2022
Perfect. Very Good help. Pratyusha helped me a lot and everything works perfectly! This is going to make life so much better.
So glad to hear that the app is going to make your life so much better. Thank you for taking time and leaving us a review !! This means a lot to us:)
March 16, 2022
Needed sometime to be able to use the app, but after I got it it makes so much sense. support team are great too, thank you
Happy to know that the app is helping you. Thank you for your kind words. It was a pleasure working with you. We appreciate your patience and commitment to the entire process.