All reviews

Rating Breakdown

  • 5
    94% (552 ratings)
  • 4
    3% (19 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (577)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 29, 2022

This app did wonders for us, We have a huge inventory of products, but we set up a data entry system to gather all the dimension data and weight so as to pass it on to shopify & the app. We had a few bumps along the road as we have a integration system with our back office system, which uploads products to shopify, it caused a problem which the app support team helped us pinpoint, and then they helped us in all our queries including reasons why price was off (We were using inches instead of centimeters for the boxes) Its these things that the support team is there to help you all the way through!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

Great App, and as we set it up for our store, Jon and his team we constantly there with any questions or issues we had. I probably reach out at least 5 times for help, and each time they were quick to respond, and helped fixed the issues we would have, or just guide us on how to set the app up properly. Couldn't recommend it enough!

Using app

3 months

Total reviews

6

Average rating

4.8

3 / 5 Share

April 7, 2022

Wir verwenden die App, um unsere Versandlabel für UPS auszudrucken. Das funktioniert einigermaßen gut und zuverlässig. Das einzige Manko ist: Wenn man ein Problem hat und den Support anschreibt, bekommt man zwar relativ zügig eine Antwort, aber selten kann dieser einem weiterhelfen. Das ist sehr schade, vor allem, weil die App kostenpflichtig ist. Wären diese Probleme nicht, z.B.: Es werden Bestellungen übernommen, deren Produkte als "Kein Versand" markiert sind und ein paar andere Kinderkrankheiten würde diese App mehr als 3 Sterne verdienen

Using app

About 2 months

Total reviews

8

Average rating

3.4

5 / 5 Share

April 7, 2022

This app has solved all our issues with customer checkout and shipper integrations. But most of all the support team including Addina, Prathyusha, Anindo and Keerthi give exceptional fast and friendly service.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

We are glad to know that our app will meet your shipping requirements. Thank you for appreciating our support and app.

5 / 5 Share

April 5, 2022

With Multi Carrier Shipping Label, setup is easy and the team gives the best support that we soon can start to ship internationally. I highly would recommend it!

Using app

25 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 28, 2022

It has helped our business to automate the shipments and save time in the process. They also have a technical team that is always willing to answer all questions and constantly work on improvements to the app.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad to know that the app has been a time saver by automating your shipments. Thanks a lot for taking the time to recommend the app and support.

5 / 5 Share

March 25, 2022

The customer service was friendly and available the next day. They helped us get all set up with some tips as well.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are happy that we were able to setup the UPS Sure Post rates and the app is now meeting all your shipping requirements. Thank you for leaving us a review. This means a lot to us.

5 / 5 Share

March 25, 2022

Just setup the app. I appreciated the instant assist from Pratyusha to setup my account. Great customer service. I will rate again once I get to use the app.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Glad to know that our support was helpful in setting up FedEx and Stamps in the app. We’re excited to have you onboard. Thank you so much for your kind words.

5 / 5 Share

March 16, 2022

Needed sometime to be able to use the app, but after I got it it makes so much sense. support team are great too, thank you

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Happy to know that the app is helping you. Thank you for your kind words. It was a pleasure working with you. We appreciate your patience and commitment to the entire process.

5 / 5 Share

March 14, 2022

I used this app to integrate the shipping fees from dhl express and it works very well. Also support is instant and helpful at responses

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad to know you are happy with our solution. Thank you for recommending our solution for DHL Express.

5 / 5 Share

March 12, 2022

I've never seen a better customer service in my life. Very useful app to show live shipping rates for international orders.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

It gives us great satisfaction to hear such positive feedback. We are glad to work with you. Thank you for your kind words.

5 / 5 Share

March 11, 2022

Customer service is sublime! They walked me through the entire process of setting up and automate my shipping! Very friendly and took a genuine interest in my business!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the appreciation. Our passion to understand and work closely with our customers is what drives our work. We are glad that our services have benefitted you.

5 / 5 Share

Feb. 25, 2022

I needed this app for automating the process of UPS Shipping labels. I installed a few apps to do this, just to find that they didn't support UPS or didn't work as stated. After installing this app Jon phoned me and guided me through the setup! I encountered a small issue with registering my UPS account and Jon worked on this in the background while I waited, sorted the issue and called me back. He then guided me through using the app and setting up all the packing parameters. I couldn't ask for a better service and I'm not sure one actually exists. We are building another store and will use this app again! Thanks Jon.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

Jon M was extremely helpful in helping me set up the app to work for the dimensions of our products and thoroughly explained every step of the set up process. He was also integral in helping integrate our already existing carrier accounts into the app. Thanks!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

Iam super impressed by the customer service. They help me all the way to set up apps and make some test orders with full instruction via zoom. App works amazing, the best option for PostNord. I have no issues and I feel super safe, when I can reach customer service so quick and they will help me to solve any problem. Thank you! Recommended strongly!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

I was having teething troubles working out how to use this app and prathysha called me seconds after I left a request in the help box and resolved all the issues I had. Amazing customer service!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2022

Fastest resolving of a problem ever:) This company is great in their support, I strongly reccomend this service.

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for recommending our app for PostNord carrier. We are glad to know that you are happy with our support and app functionality.

5 / 5 Share

Jan. 28, 2022

Keerthi is incredibly helpful helping us to set up our account. She helped us with the life shipping rates and the generation of the labels.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for sharing your experience. We are glad that the app is meeting your requirements of live shipping rates and labels generation.

5 / 5 Share

Jan. 27, 2022

Jon was so helpful helping us set up our site! He took his time to review our concerns and even had a zoom call so we could look at everything together. He resolved all of our issues and we really appreciate his help. We are excited to get to our store up and running with the help from this app!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback, we appreciate it! It is always our priority that our customers not only install the app but they get complete benefit out of it by saving shipping costs, time and effort.

5 / 5 Share

Jan. 20, 2022

I have been using this appt o calculate shipping charges. There are some very handy features like the automation rule which i was not aware of. Prathyusha, from the team, was very patient and helpful to help me set up the app. Thank you so much.

Using app

5 months

Total reviews

3

Average rating

5.0