PH MultiCarrier Shipping Label

Jan. 13, 2022

Support was fast and good! thanks to Addina for helping me add a shipping carrier that we needed. Truly speedy.

Jan. 11, 2022

This app is wonderful, solved all of our issues with shipping from different carriers and our custom configurations. But more than that the support team is stellar, so responsive, and was ready to help us every step of the way to get things set up and working properly. Thank you!

Jan. 3, 2022

The App is quite convenient to integrate multiple carriers calculation into the cart. Most issues are due to the carriers' platform connection. Coach Anees gave me fast and effective support to figure out the issues. Make it simple without painful experience.

Dec. 29, 2021

Extremely knowledgeable support team and walked me through each and every step I was in need of to successfully configure the app. Very happy with the purchase.

Dec. 27, 2021

I am very appreciated for the customer service, they respond quickly and always help to solve the problems, the app can bind my DHL account and calculate the correct shipping cost, and it is useful, for now, I have a suggestion to your app, when I release a new product, I have to open this app and import the products in the app so that the shipping cost of this new product can be calculated in the checkout page, I hope it can be imported automatically, then I don't have to import the new products every time. anyway, thanks for your team a lot!

Dec. 19, 2021

I am Kan Guo, and I have been running an e-commerce business for five years. I love your APP of Multi Carrier Shipping Label; it is really awesome. He is very close to our usage scenario. But after getting to know you these days, I would like to make the following comments to you in particular and hope to modify and upgrade your program to make it more powerful. --The adjustment suggestions for Shipping Lable are as follows 1. It is necessary to modify the name in ITEM in the APP. This is because the ITEM on the website is often used to promote website keywords, but when it is used for actual shipment, it is not recognized by the customs of some countries. 2. The unit price and total price of the product must be adjusted in the APP. The reason for this is very complicated, but trust me it is very necessary. If the price cannot be modified, your APP will not be able to be used. -- Regarding the total adjustment of the transportation of dangerous goods and ordinary goods. I noticed that your APP could define the nature of each product, including whether it is a dangerous product or chemical, etc. However, this information was not used as the basis for the final calculation of freight. We need a comprehensive algorithm that can calculate load because some transportation companies do not accept the transportation of dangerous goods. For example, when two products A and B appear in the customer's shopping cart simultaneously, A is a product with a battery, and B is a standard product. 1. When A and B belong to the same warehouse, we usually combine A and B into one package and ship it. Therefore, the package should be carried by a company that allows the transportation of dangerous goods. Thus, the APP should present to the customer a freight quotation that enables the transport of hazardous goods company. And calculate the freight based on the combined weight of A and B. 2. When A and B do not belong to the same warehouse, the App should give a comprehensive freight quotation based on the shipping addresses of A and B. The combination of A's freight and the freight of B can be presented to the customer. When shipping simultaneously, it can split an order for two or more shipments and finally print two or more shipping labels of different shipping companies. --The logical improvement of the comprehensive calculation ability of the freight of the same order issued by different products. From my point of view, there will be multiple calculation logic. I think users should be allowed to edit their differences based on their usage habits or differences in policies and laws of countries and regions. These are my summarize; I hope you can improve your App. Thank you for your reading. Sincerely & Regards

Dec. 13, 2021

Excellent and fast customer service! Quick response time through phone calls and emails and the staff is very friendly.

Dec. 10, 2021

The customer service team was very helpful to walk me through the process. Highly recommend. This was mainly to use the SurePost via UPS account and the Multi Carrier shipping label app will work perfectly for me.

Dec. 6, 2021

I am in the process of setting up, but so far very impressed with the customer service. Thank you Addina for all your help!

Dec. 6, 2021

Prathyusha was very helpful. Unraveled our problem quickly during a screen share. I was very impressed with customer service.

Dec. 3, 2021

This is a great app, was really helpful for my shipping needs. The customer support is incredible and very responsive as well

Nov. 26, 2021

I downloaded this app because I needed rates calculated by the dimensional weight. This app allows you to do just that among many other features. It was easy to install their support team has been amazing. I had several questions that they answered within seconds! Highly recommend.

Nov. 25, 2021

Great work by an amazing team. They are extremely responsive and willing to answer questions and fix any issue we have. Definitely this app has one of the best support. Thanks Addina, Jon and others for their attention.

Nov. 25, 2021

The best support, Addina fix my issue to calculate the freight with my TNT account. This service is really good I will recommend 100% to use this app. Thanks Addina for your help and support

Nov. 18, 2021

Pleasure to work with their team. They were able to help us integrate our carriers with negotiated rates and assist with setup and config.

Nov. 17, 2021

I found the best accurate computation of the dimension in this plug in application. highly recommended to all shopify users with problems in getting the dimension shipping cost.

Nov. 17, 2021

The app can be a little confusing but the customer service is amazing! They call you back within a few hours (or less) and walk you through any and all questions you have - they even work on their end to get you set up!

Nov. 5, 2021

Within an hour of downloading this app I received a personalized phone call from Support. Jon was very professionally and knowledgeable about all things related to the app. We had multiple follow up calls/zooms in order to get our shipping dialed in for our new store. It was great to have somebody walk me through each step. Highly recommend this app!

Dec. 5, 2023

I loved the ability to customize my box sizes and weights for all our products - this allowed my customers to get custom shipping rates based on their order volume at checkout. Without that feature, we couldn’t use e-commerce. Also really appreciated the customer service. A representative helped me when I signed up for a trial and walked me through my entire set up. And when I’ve had a problem, the service team dives in quickly to help me solve it. Added note: since using this app for quite a while, I stand by my 5 stars. Excellent service every time.

Nov. 4, 2021

Great support and even better app! Highly recommended. Saves our team time and money on all shipping orders.