All reviews

Rating Breakdown

  • 5
    94% (552 ratings)
  • 4
    3% (19 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (577)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 29, 2020

Great app that allows a tremendous amount of flexibility backed by an extremely responsive support team!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Their customer support is one of the most responsive teams I have ever worked with. They work around the clock and are always willing to help and/or offer a solution. Thanks again!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

Very prompt support team and the app works well so far. I am yet to use the app more for my business but I am confident the support team will be there to help us

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2020

Great app, especially their support. I primarily used the app to to calculate shipping rates for FedEx and UPS and it worked very well. They also resolved a bug I found within a day and were very responsive to all the questions I had.

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 6, 2021

We liked the app at first, but then it started acting buggy. Their support attempted to help, but they couldn't sort it out quickly enough to solve the problem. Our customers were being charged the wrong shipping rate. Not good! So we had to dump the app and move on. The app was rendering a "flat rate $10 fee" without showing the correctly setup UPS or USPS rates. We have NEVER set up a $10 flat rate fee / so I have no idea where this app was getting that from. However, their support team did get back to us, and they genuinely wanted to make things right - so I will leave this a 4-star rating. Yet, at the end of the day we did go with a different shipping rate tool for our store.

Using app

4 months

Total reviews

13

Average rating

4.3

5 / 5 Share

Feb. 19, 2020

Nice app & great customer support! Beside FedEx they also implemented TNT for us and helped us with the first labels. Many thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

Nice App! They helped me with integration of DHL express and also in the label generation. Great Customer Support.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 15, 2019

I am using this app within Shopify platform to help me split my orders by creating a maximum weight rule to insure a single box does not exceed a certain weight. Creating this rule has allowed me to ship multiple boxes within a single shipment, while using my UPS negotiated rates to better serve my customers. Before I discovered this app, I was unable to avoid passing on to my customers the overweight charges imposed by UPS on packages exceeding 70 lbs. This caused shipping rates to be very high and turned away many potential customers. Multicarrier app is very reasonably priced and their support team will diligently work with you to provide you what you are looking for. If there is an issue, they will resolve it ASAP. They are friendly, knowledgeable and very thorough. If you think this app will work for your shipping needs, don't hesitate. They offer a free 14 day trial period and the install and set up is very easy. Enjoy!

Using app

About 1 month

Total reviews

2

Average rating

5.0