All reviews

Rating Breakdown

  • 5
    93% (518 ratings)
  • 4
    3% (19 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 98% (547)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 22, 2024

App was able to solve some complicated shipping details we had. Support was able to work around a very unique issue I had. Very receptive and was very easy to work with

Using app

6 months

Total reviews

2

Average rating

4.5

1 / 5 Share

Nov. 22, 2024

I was disappointed with this shipping app on multiple levels. For one, it's not a pleasing dashboard to work within, and could be made to look more modern, but that I could deal with if it worked well as an app. The frustrating part was not being able to void a UPS label when you've made a mistake. I was not getting a clear instruction from the customer service team on how to go about voiding an label I've paid for and had to figure it out with multiple google searches. The customer service does respond quickly which I appreciate but not being able to void labels within the app was annoying. Also adjusting the customs details of a product shipping internationally was not evident and I still don't even know if you can do it on the app. If they fix the customer experience on the app, maybe it would be a worthwhile option in the meantime while Canada Post is on strike. I went with shipstation and the platform has been working well.

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello Shane, Thank you for your feedback. The app supports the "Cancel Shipment" (Void Label) option for unfulfilled orders but not for fulfilled ones. However, we’re introducing a feature in our next app release that will allow you to cancel and recreate UPS labels for fulfilled orders. We appreciate your acknowledgment of our support team’s responsiveness. Should you have further feedback or decide to revisit our app, we would be happy to assist. Regards, PluginHive

5 / 5 Share

Nov. 21, 2024

The app meets almost all of our needs as a young start-up, but what I treasure the most is the amazing, and quick, support we get. They are very good in explaining processes, providing screenshots, etc as needed. They almost act like consultants in assisting you in accomplishing something that may not be standard functionality. . As far as functionality, we currently integrate both our UPS and USPS accounts, with several items. We've been able to set it up so it works perfectly in selecting the right package, even when we have a mix of items. Sure it could use an enhancement here or there but this app has made life so much easier for us, and when you're dealing with new accounting apps, etc, that is priceless. Easy 5 stars!

Store

Rampz

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're happy to help you integrate your UPS and USPS accounts and set up the domestic shipping services for your store having Yard game products in the US. If you have any questions, feel free to reach out!

5 / 5 Share

Nov. 20, 2024

jag fick den hjälp jag behövde och han var kunnig i det området, jag var nöjd med servicen.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Tack för din recension! Vi hjälper gärna till med att integrera ditt Postnord-konto och sätta upp inrikesfrakttjänster för din parfymbutik i Sverige. Hör av dig om du har några frågor!

5 / 5 Share

Nov. 19, 2024

Really great customer service. Scheduled a zoom call within minutes of me saying I needed help & worked with to me troubleshoot and learn through doing.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re happy to help set up shipping with Australia Post for your plant-based products store in Australia. Feel free to reach out if you need further assistance!

5 / 5 Share

Nov. 15, 2024

Just had a very helpful setup call with Manohar. With their assistance this software setup is easier, and it works beautifully.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to help you integrate your UPS and USPS accounts through EasyPost and set up multi-package and shipping rates with estimated delivery options for your store having massage tables and blankets in the US. If you have any queries, feel free to reach out!

5 / 5 Share

Nov. 12, 2024

Helpful with integration and answered all of my questions.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're happy to help you integrate your APC Logistics account and set up international services for your store, specialising in putters in the US. If you have any questions, feel free to reach out!

5 / 5 Share

Nov. 7, 2024

I met with Manohar today and she walked me through the app. We had a great conversation and it was helpful to see all functionalities of the app. It is a great solution to what my business is looking for. I am excited to launch our site and see how the app works.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re pleased to assist you in automating shipping with the UPS carrier and setting up multiple package shipments for your clothing store in the USA. Feel free to reach out if you need any further assistance!

5 / 5 Share

Nov. 6, 2024

Great Customer Service. The team is very responsive and super helpful!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're happy to help you integrate your USPS account and set up the USPS Ground Advantage service for your store with Craft items in the USA. If you have any queries, feel free to reach out!

5 / 5 Share

Nov. 5, 2024

Började med appen och fick direkt hjälp med en värdefull genomgång via zoom!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Tack för din feedback! Vi är glada att vi kunde hjälpa dig med att integrera ditt Postnord-konto och ställa in inrikesfrakt för dina Wellness-produkter i Sverige. Om du någon gång behöver mer hjälp, hör gärna av dig!

5 / 5 Share

Nov. 4, 2024

Very helpful and responsive!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're happy to help you integrate your UPS account and set up UPS Ground and UPS Air services for your clothing store in the USA. If you have any queries, feel free to reach out!

5 / 5 Share

Nov. 4, 2024

Awesome support!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! If you have any further questions or need assistance, feel free to reach out!

5 / 5 Share

Oct. 31, 2024

Amazing support! Shipping setup is complex and their support team helped us with every step of the way. Fast to respond and knowledgeable about everything even obscure New Zealand shipping intricacies. The app catered for all our needs, with NZ post and DHL integrations.

Store

Barkers

Using app

About 1 month

Total reviews

6

Average rating

3.8

Developer Reply

Thank you for your feedback! We're happy to help you integrate your NZ Post and DHL Express accounts and set up the NZ Post International and DHL Express Worldwide services for your clothing store. Feel free to reach out if you need any further assistance!

5 / 5 Share

Oct. 30, 2024

In all fairness, I just started using the app, but holly molly their customer service is impeccable! We had a personalized call with one of their agents to set up our account, which was amazing. Their service far exceeds what we have seen with other apps.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re glad to have helped you integrate your Purolator and Canada Post accounts and set up domestic shipping for your Flower and Fruit Seeds store in Canada. If you have any questions, feel free to reach out!

5 / 5 Share

Oct. 30, 2024

Automated my label process!

Store

Mr. Pen

Using app

8 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your review! We're glad we could help you integrate your Stamps USPS account and set up the USPS Ground Advantage service for your Stationary store. If you have any questions, feel free to reach out!

5 / 5 Share

Oct. 25, 2024

Really good app which solved our problems with creating custom declarations for Norway. Very good and professional support who guided us through all settings. Highly recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We truly appreciate your recommendation. We're glad to help you integrate your PostNord account and set up the global shipping services for your store having Outdoor Grills and Fireplace in Norway. If you have any questions, feel free to reach out!

5 / 5 Share

Oct. 25, 2024

Amazing customer support!!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're happy to assist you in automating global shipping with your UPS account for your Store having Proprietary 3D cameras for immersive virtual tours in Canada. Feel free to reach out if you need any further assistance!

4 / 5 Share

Oct. 22, 2024

I wish the app was more user friendly. But the help from support staff is really great!

Using app

15 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 18, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Oct. 18, 2024

Great support by Jagruti. The app is fulfilling our need well. Great job team PH.

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We're glad we could help you automate shipping with Blue Dart for your Luxury Fragrances store in India. If you need further assistance, feel free to reach out!