All reviews

Rating Breakdown

  • 5
    91% (479 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

April 1, 2024

Support session was helpful for me by Keerthi

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

March 29, 2024

So far so good. The support team has been very helpful. The only complaint is in regards to the UI/UX. It would be nice if there was a "back" function to toggle between screens. As it is now, one must go back to the menu and navigate to where one would like to go, even if it's to the previous screen.

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 28, 2024

Sibi was fantastic in helping us set up & use Plugin Hive

Using app

About 24 hours

Total reviews

4

Average rating

5.0

4 / 5 Share

March 18, 2024

Takes a bit to get your store set up correctly and to get your carrier accounts brought over correctly but thankfully they were able to answer all my questions and resolve all my issues with a zoom call with one of there tech support reps. I only give 4 stars because the platform is not very user friendly.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

March 18, 2024

excellent help! Sibi was very quick and knowledgeable.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

March 15, 2024

Issue resolved quickly!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2024

So far the app is working great. I setup a call with support to get everything setup properly, which made it much easier. They were very helpful and everything was working when we were done.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

Manohar was very helpful getting my app set up. He made it simple and clear, and it was helpful to me.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

great and quick support, very understandable and efficient!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2024

Great support to help me get the app setup, very patient and clear instructions.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

Keerthi was amazing helped me so much and made the experience very easy while also being patient which was great. Thank you

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2024

This app offers the best service with quick responses and professional skills. It's an excellent tool for utilizing our own courier account. I appreciate the great service provided and encourage continuous improvement to maintain its high standards.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

Excellent service and very helpful with the guide to use the app

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Fantastic service! This solves so many shipping issues I was having. Kudos to the PH team!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

Very helpful support over mail as well as via Zoom call. Really recommend!!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 5, 2024

Good service.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Very informative session. I feel like I know how to use the app now!!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Very Prompt service and helpful on all points of setting up carriers and shipping packages. Excellent Customer service.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2024

helpful , good

Using app

7 months

Total reviews

1

Average rating

5.0