All reviews

Rating Breakdown

  • 5
    118% (103 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (3 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 29, 2025

Outstanding Support and Service! I can't say enough great things about Flávio and the support I received from the Multi Barcode Labels team. From the very first email, Flávio went above and beyond to understand my very specific (and admittedly quirky) barcode needs. Every step of the way, he responded promptly, clearly, and with a problem-solving mindset that exceeded all my expectations. Even when my setup involved tricky workarounds — like using custom barcode fonts and matching outdated POS system requirements — Flávio stuck with me patiently, making multiple template adjustments and offering smart solutions. He was always one step ahead, anticipating challenges and explaining things clearly so I could make the best decisions for my business. The level of dedication, technical expertise, and genuine customer care I experienced is rare these days. It’s clear that Flávio and the Multi Barcode Labels team truly care about their customers' success. If you’re on the fence about using Multi Barcode Labels, don’t hesitate — the product is excellent, but the support is even better. Thank you again, Flávio! You’ve earned a lifelong customer.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2025

After about a week using Shopify POS for our brick and mortar jewelry store, we were struggling on our own with the Dymo printer that came with our POS. We acquired the CTS Multi Barcode Labels app and reached out for support to see if we could utilize our old Zebra ZD410 printer that had worked so well under our prior POS system. Flavio helped us set up a tricky template for printing small jewelry barbells to that printer from our Mac computer. (There is nothing easy about that combination of realities.) He cheerfully dug in and kept making iterative modifications to the basic label template until we got the barcode, title and price sized and positioned just right, looking how we wanted it, scanning well and, most importantly, printing! It was truly one of the best e-mail back-and-forth customer service experiences I've had in recent memory, in any industry or endeavor. Bravo!

Using app

1 day

Total reviews

1

Average rating

5.0

3 / 5 Share

March 3, 2025

Shopify Mobile Not Supported ? is this something you are working on ?, it would make using your app to print barcodes so much faster and easier.

Using app

5 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 15, 2025

I can’t get over how quick and efficient they are with their support. I needed a custom label made and the direction of the font adjusted and it was done within an hour. Turn around time A+ Willing to help A+ Ease of using the platform A+ I just love this app and the team. Thank you for your app and support

Using app

Almost 6 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

After trying several other barcode/SKU apps and running into issues Multi Label Barcodes was recommended to me by a Shopify consultant. I find this app to be very convenient and easy to use compared to other apps. When I didn't see a template for the tag size I needed they quickly made me a custom template. When I had issues with printer alignment they responded right away and set up a meeting; 10 minutes later everything was working as intended. Great app and great customer service!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Great app for a reasonable price! When we had an issue, I contacted support and got a prompt response and fix. Thanks so much!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

extremely helpful, got me to where I needed to be

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Easy to use app. They were able to help me create a custom label for us. A++ Customer Service.

Using app

About 2 hours

Total reviews

3

Average rating

4.0

5 / 5 Share

Aug. 6, 2024

Very impressed with prompt service and numerous samples and suggestions provided by Flavio to produce a template for our needs. Thank you again!!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

This app carries my business, but please add japanese characters.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad you find the app useful! Japanese characters are supported. To enable that, please open your label template and locate the customization editor. In there, you can add the content that should display in the label. Finally, highlight all the text and select the "M PLUS" font, which supports Japanese characters. If you need further assistance, please feel free to contact us via our support email, and we can help from there.

5 / 5 Share

July 26, 2024

Great app, simple to use, extremely customisable and excellent customer service.

Using app

7 months

Total reviews

1

Average rating

5.0

2 / 5 Share

May 23, 2024

Too many clicks to print a simple label. Should be one click and done. Also limits the number of barcodes that you can print to 400 at one time. We often have purchase orders that FAR exceed 400, creating a lot more work for us. It's CLOSE. But we can't ask our team to migrate from a software program that only requires one click to print a label to multiple clicks to print a label.Time is money. Money is time. Still not quite fast enough to be functional for a scaling retail business. If you're a small shop printing fewer than 100 labels/day, it probably works just fine.

Store

FERAL

Using app

About 1 month

Total reviews

14

Average rating

3.8

Developer Reply

Hi there, thank you for your feedback! We could increase the batch limit to 250 items and 600-800 for quantity, depending on the template. If you wish to give it another try, please contact our support so we can assist further. The default batch limit was designed to allow the servers to process the labels within some processing constraints, but we plan to increase it even more in the future. We've noticed that the most common label rolls have about 500-1,000 labels. Some printers restart from the top if the roll is replaced in the middle of a print job, so we often recommend making sure the roll has enough capacity before printing a larger batch. That's also one of the reasons the current default limit is more conservative. Regarding the number of clicks, we're striving to design a new version that streamlines things further. The current version has three general steps: "Selection," "Print queue," and "Print." The selection is often the slowest part of the chain, so we're looking to improve that area. Thus far, we have implemented methods to select items from CSV files, the Shopify Admin, Stocky POs, and using custom queries (called "Fast select buttons"). Please feel free to reach out if you need assistance with any of these options. Thanks again for your insight, and rest assured we are working on improving the app!

5 / 5 Share

May 15, 2024

We have been using this app since 2022 and it is amazing for our Shopify bookstore. We create 30-50 labels per day and it does everything we need it to do!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 10, 2024

Have been using this app for 5 years now and it is perfect for my needs! Truly would not know what to do without it. Customer support is fantastic as well - super fast response and always eager to help. Thank you Multi-Label Barcodes team!

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

Excellent app. It does exactly what I need it to do. Price is fair. Customer service responds well within 24 hours of contact. I'm glad I have this app for my business.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

L'équipe de soutien est tout simplement wow! Ils répondent à nos questions/demandes dans la même journée et ils ont pratiquement tout le temps une réponse à notre question ou problème. Ils vont même jusqu'à améliorer l'application selon nos commentaires et modifient nos settings pour nous afin de simplifier la tâche. Un gros merci!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

Flavio was great at helping get a TSC-247 printer set up. It took some time but Flavio was quick with support and got my retail tag printer up and running with Shopify.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Multi-label barcodes helped me in a pinch! On a weekend even :) Its great to know that the developers have your back and are there to help. Thank you Flavio!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Best barcode app around!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Best barcode app on the app store. Don't look any further, I promise this is exactly what you're looking for.

Using app

Almost 3 years

Total reviews

3

Average rating

3.7